License Key not working after update


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Good morning!

 

I updated my Pro licensed server to the most recent update that released yesterday and after doing so, it is saying that my license key is no longer valid. I tried the copy/paste method and I copied the URL from my email and clicked on Install Key and it says that it is expecting a different USB device.

 

History, I installed the Trial version of Unraid on a cheapy old USB drive. Then I migrated that to a brand newly purchased USB drive and then I purchased the pro license AFTER migrating to the new drive as it said to do on your website. Everything worked fine for about a month until the most recent update last night. I believe it is now looking for the old USB flash drive but I have the correct one in there. I decided to pull the USB and put it into my windows laptop to get the GUID of the device and it is indeed the correct GUID for my license. There is an option to replace the GUID of the device but I am aware that we can only do that once per year and I didn't want to make any changes like that before speaking with someone first.

 

Thanks in advance!

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