March 28, 20242 yr Hello all, I am hoping someone can help me here. I submitted two tickets for getting my paid key updated as my Unraid USB drive died. I read that 24-72 hours is typical or response, but this has been a week now. Are there issues with support? Delays? This system is down until this if fixed and I really dont think its right to buy a new key when I have paid once already. Thanks all. Hopefully someone can shed some light here. The automated "move key" functionality is giving me a 404 error.
March 28, 20242 yr Community Expert Most likely the ticket did not get created, did you get an automated reply back? If you didn't, use the contact form to contact support again until you get a reply.
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