April 4, 20242 yr I'm unable to start my array following an unplanned power outage this morning. I see the message "Invalid, missing or expired registration key." I ran dskchk on the boot drive and found no errors. I plugged the boot drive into my PC and saw both Lifetime.key and Trial.key. I deleted Trial.key and am still seeing the same issue. I also tried booting into safe mode without success. I do not have a backup of the boot drive. Any ideas? bignasty-diagnostics-20240404-1118.zip
April 4, 20242 yr Community Expert Key is being detected: Apr 4 11:01:34 bigNASty emhttpd: Lifetime key detected, GUID: 0..1 FILE: /boot/config/Lifetime.key Can you start the array? Also check Tools - Registration and see if the registration info appears correctly there.
April 4, 20242 yr Author @JorgeB I cannot start the array as the start button is inactive. Also the registration page looks good. Below are some screenshots of what I see. https://imgur.com/a/750yvfY
April 4, 20242 yr Community Expert That's strange, suggest you contact support so they can send you a new copy of the key, in case it's damaged, but not sure how some parts work and others don't.
April 5, 20242 yr Solution Unraid 6.12.8 does not have proper support for Lifetime keys. Please upgrade to Unraid 6.12.10
April 5, 20242 yr going to try it, too tried - and not working for me Edited April 5, 20242 yr by kingofgugu
April 5, 20242 yr Community Expert 26 minutes ago, kingofgugu said: tried - and not working for me It may be a different issue, recommend posting the diagnostics.
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