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All Unraid connections are disconnected

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Unraid version: 6.12.4

 

 

This has happened twice. I'm watching a movie via Plex on my Apple TV, and the movie suddenly stopped.

The first time it happened, after an hour or so, I was able to connect to Unraid again. Everything was operational.

 

The second time happened tonight:

- I couldn't connect to the Unraid UI nor SSH in. I am on the local network.

- I could ping the Unraid server from a local Windows client.

 

I pressed the physical power button, and almost right after I pressed it, I was able to connect to Unraid momentarily until Unraid continued the shut down process. When I did connect, everything seemed fine.  All my containers were still up and running.

 

I grabbed the diagnostics zip file after I rebooted. I confirmed the log files contained are both before and after the physical shut down. 

The physical shut down was performed on  4/6 21:55. I waited over an hour or so, so I assume the connection issue happened around 21:00 or prior. Unfortunately the only thing appearing in the syslog are mover entries. From syslog.txt:

 

Apr  6 20:00:14 chonker root: skip: /mnt/cache/video/tv/Grimsburg/Season 1/Grimsburg.S01E03.1080p.WEB.h264-BAE.mkv [2b,714b4c7] /video/downloads/tv/Grimsburg.S01E03.1080p.WEB.h264-BAE.mkv [-1]
Apr  6 20:00:14 chonker root: skip: /mnt/cache/video/tv/The Great North/Season 4/The.Great.North.S04E03.1080p.WEB.h264-BAE.mkv [2b,714b4c6] /video/downloads/tv/The.Great.North.S04E03.1080p.WEB.h264-BAE.mkv [-1]
Apr  6 20:00:14 chonker root: skip: /mnt/cache/video/tv/The Daily Show/Season 29/The.Daily.Show.2024.03.27.Byron.Tau.1080p.WEB.h264-EDITH.mkv [2b,714b518] /video/downloads/tv/The.Daily.Show.2024.03.27.Byron.Tau.1080p.WEB.h264-EDITH.mkv [-1]
Apr  6 20:00:14 chonker root: skip: /mnt/cache/video/tv/BMF - Black Mafia Family/Season 3/bmf.s03e05.2160p.web.h265-lazycunts.mkv [2b,714b527] /video/downloads/tv/bmf.s03e05.2160p.web.h265-lazycunts.mkv [-1]
Apr  6 20:00:14 chonker root: skip: /mnt/cache/video/tv/Loot/Season 2/Loot.S02E01.Space.for.Everyone.2160p.ATVP.WEB-DL.DDP5.1.Atmos.DV.HDR.H.265-FLUX.mkv [2b,714b5bd] /video/downloads/tv/Loot.S02E01.Space.for.Everyone.2160p.ATVP.WEB-DL.DDP5.1.Atmos.DV.HDR.H.265-FLUX.mkv [-1]
Apr  6 20:00:14 chonker root: mover: finished
Apr  6 21:55:03 chonker elogind-daemon[1260]: Power key pressed.
Apr  6 21:55:03 chonker elogind-daemon[1260]: Powering Off...
Apr  6 21:55:03 chonker init: Switching to runlevel: 0
Apr  6 21:55:08 chonker elogind-daemon[1260]: Delay lock is active (UID 0/root, PID 16152/libvirtd) but inhibitor timeout is reached.
Apr  6 21:55:08 chonker elogind-daemon[1260]: System is powering down..

 

 

It seems that the diagnostics info I am attaching may not be sufficient, so if there is anything I can do to set up further tracing the next time this issue happens, I would be happy to do so.

 

Thank you

 

chonker-diagnostics-20240406-2156.zip

  • Community Expert

If it happens again see if the CLI is working normally.

  • Author

Do you mean physically connecting a monitor/keyboard to my server?

  • Community Expert

If you don't have one or IPMI, yes.

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