Hello Unraid Forums! This is my first post as an Unraid user and I’m hoping you’ll be able to help me navigate a very confusing issue. I’ve uploaded my diagnostics .zip to this post for reference.

 

For the last 3-4 months I am unable to access my virtual machines OR the console of ANY docker container from my Mac laptop via Firefox, Safari, or Opera on my LAN. Before this issue started, I had no problem accessing these functions from my Mac and they worked very well. I’ve tried resetting the cache of Firefox, accessing the VMs/consoles from other browsers on my Mac, removing and reinstalling Firefox from scratch, and ultimately nuking and paving my Mac to no avail.

 

The weird thing, is that I am able to access both the docker consoles and VM interfaces (through VNC) on my Windows 10 machine that is on the same LAN. This works in Firefox and Edge and it works very smoothly with no issues.

I’d like to restore this functionality so I can manage containers via their console on my Mac and also work with any VMs from my Mac instead of having to go to my static desktop windows machine to work with them.

 

I don’t remember what caused the issue to happen, but it was at a time when I was installing numerous docker containers from the community apps store when I suddenly realized I was unable to access them just from my Mac device. It seems as though I’ve edited or deleted a configuration file that’s permanently preventing my Mac from accessing VMs/docker consoles. To clarify, if a docker container has a web interface, I have no issue accessing those from my Mac. ONLY the console is inaccessible.

 

When I’m trying to access a docker container by clicking the docker app icon and selecting ‘Console’, a new Firefox window opens and closes almost immediately. I had to film and isolate a frame of the new window (attached) to read it because it closes so quickly.

The window is called ‘ttyd-Terminal’ and looks like this for podgrab, binhex-syncthing, and heimdall.

 

serverip/logterminal/podgrab
serverip/logterminal/binhex-syncthing
serverip/logterminal/heimdall

 

I’ve disabled all of my VMs for the moment, but when I try to access them, I experience similar behavior where the VNC interface will open in a new Firefox window, but it will not connect to the VM and give me an error. This is for multiple types of VM (Ubuntu, Windows 10, Debian) all of which are immediately accessible from my Windows 10 machine on my LAN on multiple browsers. The issue is strictly with my Mac device, no others.

 

At this point I’m at a total loss, it doesn’t look like others have had this issue to the point where clearing their browser cache doesn’t help, and I’m completely out of ideas.

 

Does anyone have any suggestions I can try? I accept that I may have to start from scratch and nuke the server and my Unraid USB to get this functionality back.

 

This is my first post - if I'm missing any critical details or I've explained things in a convoluted way, I'm more than happy to grab additional information today or elaborate.

 

Many thanks for your consideration!

bserv-diagnostics-20240504-1813.zip

Bumping for visibility - hoping someone else has run into this!

On 5/6/2024 at 3:06 AM, Gyration5904 said:

The issue is strictly with my Mac device, no others.

Connect in wire or WiFi ? Pls also try both.

On 5/17/2024 at 6:30 PM, Vr2Io said:

Connect in wire or WiFi ? Pls also try both.

Just made an attempt to connect directly via ethernet - I can access the web guis for my plex instance and heimdall when doing this, but I'm unable to access the unraid web gui to view my dashboard.

An additional detail I discovered - I'm also unable to access my logs directly from the unraid dashboard. Same behavior as when I attempt to open the console for one of my docker containers.

Try booting with a new flash drive using a stock install, no key needed, see if you can access the WebGUI, if yes, it's likely a /config problem, if not, it's likely a network or other external issue.