May 18, 20242 yr Hey again, i bought the pro license as an upgrade from my basic license, but recently i noticed that only the basic license is activated. When i tried to activate it again (vie link and the registration manager) it tells me to stop the array, but nothing changes. Any idea how to solve this problem? With best regards
May 18, 20242 yr Author I found the Pro.key in the config folder. When i renamed the basic config, unraid tells me that the pro lincense does not belong to this usb guid. (I had to switch the flash usb stick today). When i try transfering the pro license in the registration manager it tells me that it belongs to another user. How can i solve this problem? Do i have to contact someone? Edited May 18, 20242 yr by Angora
May 19, 20242 yr contact support ... The forum and user/mods on the form have no control over unraid keys. Submit a Ticket Email [email protected] to open a ticket. Unraid support team generally responds within 24 hours. Transfer Your License If you need to transfer your license to a new USB, please see this page for instructions. https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/ Edited May 19, 20242 yr by bmartino1
May 19, 20242 yr And include a copy / paste (no screenshots) of what appears within tools - registration
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