LSI 9200-8e (SAS2008) not seeing SATA WD RED 5TB (WD50EFRX)

[ABLM]

I'm really puzzled and out of ideas, hopping some LSI expert here can shed some light on the issue.

 

My LSI 9200-8e (SAS2008) controller isn't recognizing any SATA WD RED 5TB (WD50EFRX) drive.

 

Here’s what I’ve done so far to troubleshoot:

 

• Tested other drives. I connected a few other SATA drives to the controller, and they were recognized without any issues. Same with some SAS drives.
• Checked power supply. I use a Molex power connector to SATA adapter to ensure there’s no +3.3V issue.
• Tried another controller. I switched to an LSI 9211-8i controller, and the WD RED drives were immediately recognized and functioned correctly.
• Reflashed IT firmware. I used sas2flash.efi -o -e 7 ...  sas2flash.efi -o -f <firmware name>.bin .... sas2flash.efi -o -sasaddhi XXXXXXX
• Hard drive jumper pins. Tested all of them.

 

About brands, the SAS9211-8i is a IBM M1015 and I think the SAS9200-8e is 10Gtek.

 

sas2flash -info of the 2 cards.

 

Quote

        Adapter Selected is a LSI SAS: SAS2008(B2)

        Controller Number              : 0
        Controller                     : SAS2008(B2)
        PCI Address                    : 00:01:00:00
        SAS Address                    : 56c92bf-0-0003-90f0
        NVDATA Version (Default)       : 14.01.00.07
        NVDATA Version (Persistent)    : 14.01.00.07
        Firmware Product ID            : 0x2213 (IT)
        Firmware Version               : 20.00.07.00
        NVDATA Vendor                  : LSI
        NVDATA Product ID              : SAS9200-8e
        BIOS Version                   : N/A
        UEFI BSD Version               : N/A
        FCODE Version                  : N/A
        Board Name                     : SAS9200-8e
        Board Assembly                 : N/A
        Board Tracer Number            : N/A

        Finished Processing Commands Successfully.
        Exiting SAS2Flash.

Quote

        Adapter Selected is a LSI SAS: SAS2008(B1)

        Controller Number              : 1
        Controller                     : SAS2008(B1)
        PCI Address                    : 00:02:00:00
        SAS Address                    : 500605b-0-0269-6830
        NVDATA Version (Default)       : 14.01.00.08
        NVDATA Version (Persistent)    : 14.01.00.08
        Firmware Product ID            : 0x2213 (IT)
        Firmware Version               : 20.00.07.00
        NVDATA Vendor                  : LSI
        NVDATA Product ID              : SAS9211-8i
        BIOS Version                   : N/A
        UEFI BSD Version               : N/A
        FCODE Version                  : N/A
        Board Name                     : SAS9211-8i
        Board Assembly                 : N/A
        Board Tracer Number            : N/A

        Finished Processing Commands Successfully.
        Exiting SAS2Flash.

 

Thanks.

Edited May 30 by ABLM

[JorgeB]

That's a strange one, compatibility issue would be weird since the 9211 uses the same chip, sorry but no idea.

[ABLM]

Thanks JorgeB. IMO card is faulty and it doesn't even really work with SAS drives.

 

Got some

 

Quote

[  243.444826] mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
[  268.998250] mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)
[  417.675834] mpt2sas_cm0: log_info(0x31120303): originator(PL), code(0x12), sub_code(0x0303)

....

 

Then after 20/25min.

 

Quote

[Fri May 31 21:11:13 2024] mpt2sas_cm0: SAS host is non-operational !!!!
[Fri May 31 21:11:14 2024] mpt2sas_cm0: SAS host is non-operational !!!!
[Fri May 31 21:11:15 2024] mpt2sas_cm0: SAS host is non-operational !!!!
[Fri May 31 21:11:16 2024] mpt2sas_cm0: SAS host is non-operational !!!!
[Fri May 31 21:11:17 2024] mpt2sas_cm0: SAS host is non-operational !!!!
[Fri May 31 21:11:18 2024] mpt2sas_cm0: SAS host is non-operational !!!!
[Fri May 31 21:11:18 2024] mpt2sas_cm0: _base_fault_reset_work: Running mpt3sas_dead_ioc thread success !!!!
[Fri May 31 21:11:18 2024] sd 0:0:0:0: [sda] Synchronizing SCSI cache
[Fri May 31 21:11:18 2024] sd 0:0:0:0: [sda] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[Fri May 31 21:11:18 2024] sd 0:0:1:0: [sdb] Synchronizing SCSI cache
[Fri May 31 21:11:18 2024] sd 0:0:1:0: [sdb] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[Fri May 31 21:11:18 2024] sd 0:0:2:0: [sdc] Synchronizing SCSI cache
[Fri May 31 21:11:18 2024] sd 0:0:2:0: [sdc] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[Fri May 31 21:11:18 2024] sd 0:0:3:0: [sdd] Synchronizing SCSI cache
[Fri May 31 21:11:18 2024] sd 0:0:3:0: [sdd] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[Fri May 31 21:11:18 2024] sd 0:0:4:0: [sde] Synchronizing SCSI cache
[Fri May 31 21:11:18 2024] sd 0:0:4:0: [sde] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[Fri May 31 21:11:19 2024] sd 0:0:5:0: [sdf] Synchronizing SCSI cache
[Fri May 31 21:11:19 2024] sd 0:0:5:0: [sdf] Synchronize Cache(10) failed: Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[Fri May 31 21:11:19 2024] mpt2sas_cm0: mpt3sas_transport_port_remove: removed: sas_addr(0x5000c500ef7dbc3d)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: removing handle(0x0009), sas_addr(0x5000c500ef7dbc3d)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: enclosure logical id(0x56c92bf0000390f0), slot(0)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: mpt3sas_transport_port_remove: removed: sas_addr(0x5000c500ef7dc0e5)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: removing handle(0x000a), sas_addr(0x5000c500ef7dc0e5)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: enclosure logical id(0x56c92bf0000390f0), slot(4)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: mpt3sas_transport_port_remove: removed: sas_addr(0x5000c500ef720101)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: removing handle(0x000b), sas_addr(0x5000c500ef720101)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: enclosure logical id(0x56c92bf0000390f0), slot(5)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: mpt3sas_transport_port_remove: removed: sas_addr(0x5000c500f037a2f5)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: removing handle(0x000c), sas_addr(0x5000c500f037a2f5)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: enclosure logical id(0x56c92bf0000390f0), slot(3)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: mpt3sas_transport_port_remove: removed: sas_addr(0x5000c500ef7dbf19)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: removing handle(0x000d), sas_addr(0x5000c500ef7dbf19)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: enclosure logical id(0x56c92bf0000390f0), slot(1)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: mpt3sas_transport_port_remove: removed: sas_addr(0x5000c500f03aef29)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: removing handle(0x000e), sas_addr(0x5000c500f03aef29)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: enclosure logical id(0x56c92bf0000390f0), slot(2)
[Fri May 31 21:11:19 2024] mpt2sas_cm0: unexpected doorbell active!
[Fri May 31 21:11:19 2024] mpt2sas_cm0: sending diag reset !!
[Fri May 31 21:11:19 2024] mpt2sas_cm0: Invalid host diagnostic register value
[Fri May 31 21:11:19 2024] mpt2sas_cm0: System Register set:
[Fri May 31 21:11:19 2024] 00000000: ffffffff
[Fri May 31 21:11:19 2024] 00000004: ffffffff
[Fri May 31 21:11:19 2024] 00000008: ffffffff
[Fri May 31 21:11:19 2024] 0000000c: ffffffff
[Fri May 31 21:11:19 2024] 00000010: ffffffff
[Fri May 31 21:11:19 2024] 00000014: ffffffff
[Fri May 31 21:11:19 2024] 00000018: ffffffff
[Fri May 31 21:11:19 2024] 0000001c: ffffffff
[Fri May 31 21:11:19 2024] 00000020: ffffffff
[Fri May 31 21:11:19 2024] 00000024: ffffffff
[Fri May 31 21:11:19 2024] 00000028: ffffffff
[Fri May 31 21:11:19 2024] 0000002c: ffffffff
[Fri May 31 21:11:19 2024] 00000030: ffffffff
[Fri May 31 21:11:19 2024] 00000034: ffffffff
[Fri May 31 21:11:19 2024] 00000038: ffffffff
[Fri May 31 21:11:19 2024] 0000003c: ffffffff
[Fri May 31 21:11:19 2024] 00000040: ffffffff
[Fri May 31 21:11:19 2024] 00000044: ffffffff
[Fri May 31 21:11:19 2024] 00000048: ffffffff
[Fri May 31 21:11:19 2024] 0000004c: ffffffff
[Fri May 31 21:11:19 2024] 00000050: ffffffff
[Fri May 31 21:11:19 2024] 00000054: ffffffff
[Fri May 31 21:11:19 2024] 00000058: ffffffff
[Fri May 31 21:11:19 2024] 0000005c: ffffffff
[Fri May 31 21:11:19 2024] 00000060: ffffffff
[Fri May 31 21:11:19 2024] 00000064: ffffffff
[Fri May 31 21:11:19 2024] 00000068: ffffffff
[Fri May 31 21:11:19 2024] 0000006c: ffffffff
[Fri May 31 21:11:19 2024] 00000070: ffffffff
[Fri May 31 21:11:19 2024] 00000074: ffffffff
[Fri May 31 21:11:19 2024] 00000078: ffffffff
[Fri May 31 21:11:19 2024] 0000007c: ffffffff
[Fri May 31 21:11:19 2024] 00000080: ffffffff
[Fri May 31 21:11:19 2024] 00000084: ffffffff
[Fri May 31 21:11:19 2024] 00000088: ffffffff
[Fri May 31 21:11:19 2024] 0000008c: ffffffff
[Fri May 31 21:11:19 2024] 00000090: ffffffff
[Fri May 31 21:11:19 2024] 00000094: ffffffff
[Fri May 31 21:11:19 2024] 00000098: ffffffff
[Fri May 31 21:11:19 2024] 0000009c: ffffffff
[Fri May 31 21:11:19 2024] 000000a0: ffffffff
[Fri May 31 21:11:19 2024] 000000a4: ffffffff
[Fri May 31 21:11:19 2024] 000000a8: ffffffff
[Fri May 31 21:11:19 2024] 000000ac: ffffffff
[Fri May 31 21:11:19 2024] 000000b0: ffffffff
[Fri May 31 21:11:19 2024] 000000b4: ffffffff
[Fri May 31 21:11:19 2024] 000000b8: ffffffff
[Fri May 31 21:11:19 2024] 000000bc: ffffffff
[Fri May 31 21:11:19 2024] 000000c0: ffffffff
[Fri May 31 21:11:19 2024] 000000c4: ffffffff
[Fri May 31 21:11:19 2024] 000000c8: ffffffff
[Fri May 31 21:11:19 2024] 000000cc: ffffffff
[Fri May 31 21:11:19 2024] 000000d0: ffffffff
[Fri May 31 21:11:19 2024] 000000d4: ffffffff
[Fri May 31 21:11:19 2024] 000000d8: ffffffff
[Fri May 31 21:11:19 2024] 000000dc: ffffffff
[Fri May 31 21:11:19 2024] 000000e0: ffffffff
[Fri May 31 21:11:19 2024] 000000e4: ffffffff
[Fri May 31 21:11:19 2024] 000000e8: ffffffff
[Fri May 31 21:11:19 2024] 000000ec: ffffffff
[Fri May 31 21:11:19 2024] 000000f0: ffffffff
[Fri May 31 21:11:19 2024] 000000f4: ffffffff
[Fri May 31 21:11:19 2024] 000000f8: ffffffff
[Fri May 31 21:11:19 2024] 000000fc: ffffffff
[Fri May 31 21:11:19 2024] mpt2sas_cm0: diag reset: FAILED

 

Air flow is fine. I tried another PCI slot, same thing. So I switched back with 9211-8i and everything works perfectly.

 

My friend confirmed brand is 10Gtek. I don't recommend.