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Unassigned Devices keeps dropping my drives.

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I am running a N100 mini pc with 2 internal ssd's.  Connected to it I have a TERRAMASTER D4-300 USB 3.1(Gen1) Type-C Storage External Hard Drive Enclosure Hot Swappable with 4 16 terra drives.

My problem is that I keep coming back to find my drives unmounted, with a little circle and line through it.

I am currently trying to migrate from my old windows formatted drives, but can't even transfer the files onto a correctly formatted drive if it keeps crashing.  I may be regretting the migration as a whole considering all the problems I am having.

Any thoughts would be great!!!

Solved by JorgeB

  • Community Expert

Please post the diagnostics but most likely USB issues, i.e., the devices are dropping, quite common with USB.
 

  • Author

For what its worth.... I replaced my usb-c to usb-c, that connected in the front, with a usb-c to usb that connectes in the back directly to the board.  Not sure if that could effect anything but its worth a try.  If you see anything in my logs feel free to shout! 

 

Thanks

  • Community Expert
  • Solution
Jun  2 03:02:11 NJ-Server kernel: usb 1-7: USB disconnect, device number 3
Jun  2 03:02:11 NJ-Server kernel: usb 1-7.1: USB disconnect, device number 5
...
Jun  2 03:02:11 NJ-Server kernel: usb 1-7.2: USB disconnect, device number 6
...
Jun  2 03:02:11 NJ-Server kernel: usb 1-7.4: USB disconnect, device number 8

 

Like suspected the devices are dropping, you can try a different cable, or a different port, but this is a known issue with most USB bridges.

  • Author

So I did switch to a usb-c to usb cable so I can connect to the front and that seems to, atleast for the time being, fixed my issues.  Not sure of where I am speed wise, but I don't imagine its a big cut.

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