June 3, 20242 yr Hello. I am a newbie who occasionally uses Unraid for archiving purposes. I added an SSD to Unraid last week. Today, after a long time, I turned it on, updated the plugins, and tried to start the array. but it's not working. First, when I go to the Main tab, the loading time is very long. After a while, I get a message saying 'Timeout: Failed to get unassigned devices information - check the syslog.' Then, after a while, the list appears normally Lastly, when I click Start, the loading doesn't even begin, and the screen stays frozen with the button disabled. What can I do? I found that many posts suggest attaching the downloaded file from Tools -> Diagnostics. I will attach mine as well. Thank you in advance for your help. storage-diagnostics-20240604-0343.zip
June 4, 20242 yr Author 1 hour ago, JorgeB said: Check/replace cables for disk3 and post new diags. Thank you for reply. When you say "disk3", does it mean disk3 in Array, Right? Sadly, I have to work overtime today, so I'll try tomorrow! Lastly, let me ask you one more question. If you don't mind, may I ask which diagnostic data file exactly you referred to?
June 4, 20242 yr Community Expert 42 minutes ago, Donald-K said: When you say "disk3", does it mean disk3 in Array, Right? Yep. 42 minutes ago, Donald-K said: If you don't mind, may I ask which diagnostic data file exactly you referred to? Just post a new diagnostics zip after doing that.
June 5, 20242 yr Author On 6/4/2024 at 6:23 PM, JorgeB said: On 6/4/2024 at 4:20 PM, JorgeB said: Check/replace cables for disk3 and post new diags. Currently, I am using a Supermicro Chassis, and after removing and reattaching disk3 as you suggested, it is now working fine. Thank you so much!
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