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Anyone heard from Tom recently?

PsyVision
in General Support (V5 and Older)

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Hello,

 

I am just wondering if anyone has spoken with Tom over email recently?  I've emailed him about moving a licence from a faulty USB stick to a new one but haven't had a reply at all, consequently my server has been out of action for a while now :(

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    I sent Tom an e-mail on 12/28/2011 in the morning requesting my 2nd USB Pro key and got a response from him later that same day.

     

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    • Author

    Thank you for letting me know.

     

    Did you email the support address or Tom direct?

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    replied to the original order e-mail so it went to tomm@

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    Yeah, he helped me with some troubleshooting some time around Dec 30th or so. He's alive :)

     

    -A

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    I just upgraded from Plus to Pro and got a response quickly on the 1st to a follow-up email. May be worth pinging him, it probably slipped through the cracks.

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