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My unraid server been unresponsive randomly

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Hi guys, need some help to see if anyone has encounter this before and if there are solutions available

 

the last line is always Jun 16 15:13:39 UnraidHServer emhttpd: read SMART /dev/sdc but the device sdc is different each time. Not sure what this entails. 

 

thanks for the help in advance

Untitled.png

  • Community Expert

That's not relevant for a crash, post the complete persistent syslog.

  • Author

hi i am not sure if i am doing this correctly but here is the syslog dump onto my flash

syslog

  • Community Expert

Which device is this?

 

Jun 16 11:34:15 UnraidHServer kernel: pci 0000:07:00.0: VPD access failed.  This is likely a firmware bug on this device.  Contact the card vendor for a firmware update

 

If you don't how to check post the complete diagnostics.

 

Also, does the server still crash if you completely disable virtualization in the board BIOS? Some strange errors about that logged.

  • Author

Hi Jorge thanks for the guide. I manage to get the diagnostics and also the latest syslog my system as i just found out it crashed again at about 4pm while i was away.

unraidhserver-diagnostics-20240617-2134.zipsyslog

 

Will test by turning off virtualization from my bios to see if it crashed again.


While i was troubleshooting i realised the error message was lessen when i remove USB device like the Sonnoff dongle and my bluetooth dongle. These devices are also pass-through to my Home Assistant VM. My guess was that my home assistant was the problem. Stop the VM since yesterday and it crashed again today. not too sure what is causing it.

Edited by AlexKoh

  • Community Expert
53 minutes ago, AlexKoh said:

Stop the VM since yesterday and it crashed again today. not too sure what is causing it.

Do you meant it still crashed with the VM shutdown, or it was started again.

  • Author

Still crashes with VM machine turned off however I did not turn the VM in settings off. 

  • Author

I am going to turn off the vm settings off and see if crashes. If it does I am going to turn the virtualization off in the bios. But I am thinking virtualisation is a big part for my build so if it is the culprit not sure what to do to deal with it 

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