June 22, 20242 yr Hello everyone, I want to start this post off by saying that I am probably in over my head. I have a home media Plex server with TrueNAS Scale that I want to convert to UNRAID. I have been unable to connect to my NAS webui through any form. I went out of town for a week, got home and couldn't access my TrueNAS Scale, I figured, okay it borked itself time to switch to UNRAID. I couldn't open my SMB share nor access the webui through it's IP. I tried setting a static IP through the TrueNAS console as well as assigning it an IP in my router interface. Sorry if these terms are incorrect I am ignorant on networking. I have booted into the UNRAID flash drive installer and am having the same issue. I cannot connect to the IP nor tower.local. I have tried multiple devices, on Ethernet and Wifi. It does indeed show an IP on the console of my server as well as in my router interface. My Router is a Netgear Orbi RBRE960 if that helps anyone. I have a feeling this is a networking issue, but I am not sure. If it is a networking issue I'm not sure if these forums are even the correct place to ask. Edited to include diagnostics as per suggestion. Thanks all, Leo tower-diagnostics-20240623-1114.zip Edited June 23, 20242 yr by LeoDonley To Include Diagnostics
June 22, 20242 yr Community Expert You are likely to get better informed feedback if you attach your system’s diagnostics zip file to your next post in this thread. It is always a good idea when asking questions to supply your diagnostics so we can see details of your system, how you have things configured, and the current syslog. i also have an Orbi RBRE960 and have not had to do anything special with it to get it to work with Unraid. I do have the Unraid server plugged directly into the router rather than one of the satellites in case you have things set up differently.
June 23, 20242 yr Author On 6/22/2024 at 11:23 AM, itimpi said: You are likely to get better informed feedback if you attach your system’s diagnostics zip file to your next post in this thread. It is always a good idea when asking questions to supply your diagnostics so we can see details of your system, how you have things configured, and the current syslog. i also have an Orbi RBRE960 and have not had to do anything special with it to get it to work with Unraid. I do have the Unraid server plugged directly into the router rather than one of the satellites in case you have things set up differently. Thank you for the suggestion, I attached my diagnostics to my original post. I do have my server plugged directly into the router as well. Edited June 23, 20242 yr by LeoDonley
June 24, 20242 yr Community Expert Everything looks normal to me, can you ping the server IP (192.168.1.7) from your desktop?
June 24, 20242 yr Author 10 hours ago, JorgeB said: Everything looks normal to me, can you ping the server IP (192.168.1.7) from your desktop? This is what I see when I try to connect or ping. Edit to show my device on my router page. Edited June 24, 20242 yr by LeoDonley Added new image.
June 24, 20242 yr Author Just now, itimpi said: Any idea what devices 192.168.1.00 and 192.168.1.105 refer to? Yes, sorry, I pinged the server without turning it back on. I replaced that image with the correct ping.
June 24, 20242 yr Community Expert Have you checked the machine you are working from? A that you are actually on the network you are looking for and B that you are not statically assigning an invalid address... Also if on Windows is the network configuered as Public or Private... Can you access the router from that network. (I think you said you can)
June 24, 20242 yr Community Expert Te server is getting an IP from the DHCP server, if you can't ping the server it suggests the problem is not the GUI or the server, but your network, or the desktop, check all network connections.
June 24, 20242 yr Author 2 hours ago, JorgeB said: Te server is getting an IP from the DHCP server, if you can't ping the server it suggests the problem is not the GUI or the server, but your network, or the desktop, check all network connections. Every device on my network is working fine besides being able to connect to my server. I can control my lights, printers, cameras, door locks, etc.
June 25, 20242 yr Community Expert If you look at the monitor for the unraid server do you see it showing the IP address? Can you log in there just to see that it's working as you expect?
June 25, 20242 yr Author 31 minutes ago, Arbadacarba said: If you look at the monitor for the unraid server do you see it showing the IP address? Can you log in there just to see that it's working as you expect? The Live USB shows the IP address which matches the one shown in my router login. I can log in with root, that is how I pulled my diagnostics. Not sure what else I can do on there, from what I understand UNRAID is supposed to be ran headless, through the webgui.
June 25, 20242 yr Community Expert Absolutely correct. I'm forced to run mine headless due to an error with a bios upgrade... But did I miss something earlier? You can go to the web portal and you get the login screen? And you can log in as root? and you get the GUI? If so, have you tried logging into the shares as Root?
June 25, 20242 yr Author 33 minutes ago, Arbadacarba said: Absolutely correct. I'm forced to run mine headless due to an error with a bios upgrade... But did I miss something earlier? You can go to the web portal and you get the login screen? And you can log in as root? and you get the GUI? If so, have you tried logging into the shares as Root? I cannot get to the webui. That is the point of this thread. I have a keyboard and monitor plugged into my machine. I can log onto the console on there by logging in with root. There are no shares to log into, I haven't installed UNRAID, I am booted into the live installer. To reiterate, my machine is assigned an IP address, I can see it on my network. I cannot connect to it on any device. I have tried many.
June 25, 20242 yr Community Expert OK, Thank makes more sense.. I misunderstood part of your last post... Does this machine have two network ports? the dhcplog shows the card disconnecting and reconnecting... Jun 21 20:11:59 [1363]: dhcpcd-9.4.1 starting Jun 21 20:11:59 [1365]: DUID 00:04:d6:2f:bb:00:56:2c:39:dc:db:c8:2c:56:dc:39:18:78 Jun 21 20:12:01 [1365]: br0: soliciting a DHCP lease Jun 21 20:12:01 [1365]: br0: offered 192.168.1.7 from 192.168.1.1 Jun 21 20:12:01 [1365]: br0: probing address 192.168.1.7/24 Jun 21 20:12:06 [1365]: br0: leased 192.168.1.7 for 86400 seconds Jun 21 20:12:06 [1365]: br0: adding route to 192.168.1.0/24 Jun 21 20:12:06 [1365]: br0: adding default route via 192.168.1.1 - Jun 21 20:15:32 [1365]: br0: carrier lost Jun 21 20:15:32 [1365]: br0: deleting route to 192.168.1.0/24 Jun 21 20:15:32 [1365]: br0: deleting default route via 192.168.1.1 Jun 21 20:15:39 [1365]: br0: carrier acquired Jun 21 20:15:40 [1365]: br0: rebinding lease of 192.168.1.7 Jun 21 20:15:40 [1365]: br0: NAK: from 192.168.1.1 Jun 21 20:15:40 [1365]: br0: soliciting a DHCP lease Jun 21 20:15:40 [1365]: br0: offered 192.168.1.7 from 192.168.1.1 Jun 21 20:15:40 [1365]: br0: probing address 192.168.1.7/24 Jun 21 20:15:45 [1365]: br0: leased 192.168.1.7 for 86400 seconds Jun 21 20:15:45 [1365]: br0: adding route to 192.168.1.0/24 Jun 21 20:15:45 [1365]: br0: adding default route via 192.168.1.1 - Jun 21 20:17:27 [1365]: br0: carrier lost Jun 21 20:17:27 [1365]: br0: deleting route to 192.168.1.0/24 Jun 21 20:17:27 [1365]: br0: deleting default route via 192.168.1.1 Jun 21 20:17:33 [1365]: br0: carrier acquired Jun 21 20:17:34 [1365]: br0: rebinding lease of 192.168.1.7 Jun 21 20:17:34 [1365]: br0: NAK: from 192.168.1.1 Jun 21 20:17:34 [1365]: br0: soliciting a DHCP lease Jun 21 20:17:35 [1365]: br0: offered 192.168.1.7 from 192.168.1.1 Jun 21 20:17:35 [1365]: br0: probing address 192.168.1.7/24 Jun 21 20:17:40 [1365]: br0: leased 192.168.1.7 for 86400 seconds Jun 21 20:17:40 [1365]: br0: adding route to 192.168.1.0/24 Jun 21 20:17:40 [1365]: br0: adding default route via 192.168.1.1 What happens if you try a continuous ping and let it run for 10 minutes? Does it come and go? What if you were to manually configure the IP?
June 25, 20242 yr Community Expert 11 hours ago, LeoDonley said: Every device on my network is working fine besides being able to connect to my server. OK, but the fact that you cannot ping the server says there's problem somewhere, since the server is getting an IP it doesn't look like that is the problem, but go into the CLI and see if you can ping the router from the server: ping -c 4 192.168.1.1 Also go into your router's DHCP client list page and post a screenshot of that.
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