LeoDonley Posted June 22 Share Posted June 22 (edited) Hello everyone, I want to start this post off by saying that I am probably in over my head. I have a home media Plex server with TrueNAS Scale that I want to convert to UNRAID. I have been unable to connect to my NAS webui through any form. I went out of town for a week, got home and couldn't access my TrueNAS Scale, I figured, okay it borked itself time to switch to UNRAID. I couldn't open my SMB share nor access the webui through it's IP. I tried setting a static IP through the TrueNAS console as well as assigning it an IP in my router interface. Sorry if these terms are incorrect I am ignorant on networking. I have booted into the UNRAID flash drive installer and am having the same issue. I cannot connect to the IP nor tower.local. I have tried multiple devices, on Ethernet and Wifi. It does indeed show an IP on the console of my server as well as in my router interface. My Router is a Netgear Orbi RBRE960 if that helps anyone. I have a feeling this is a networking issue, but I am not sure. If it is a networking issue I'm not sure if these forums are even the correct place to ask. Edited to include diagnostics as per suggestion. Thanks all, Leo tower-diagnostics-20240623-1114.zip Edited June 23 by LeoDonley To Include Diagnostics Quote Link to comment
itimpi Posted June 22 Share Posted June 22 You are likely to get better informed feedback if you attach your system’s diagnostics zip file to your next post in this thread. It is always a good idea when asking questions to supply your diagnostics so we can see details of your system, how you have things configured, and the current syslog. i also have an Orbi RBRE960 and have not had to do anything special with it to get it to work with Unraid. I do have the Unraid server plugged directly into the router rather than one of the satellites in case you have things set up differently. Quote Link to comment
LeoDonley Posted June 23 Author Share Posted June 23 (edited) On 6/22/2024 at 11:23 AM, itimpi said: You are likely to get better informed feedback if you attach your system’s diagnostics zip file to your next post in this thread. It is always a good idea when asking questions to supply your diagnostics so we can see details of your system, how you have things configured, and the current syslog. i also have an Orbi RBRE960 and have not had to do anything special with it to get it to work with Unraid. I do have the Unraid server plugged directly into the router rather than one of the satellites in case you have things set up differently. Thank you for the suggestion, I attached my diagnostics to my original post. I do have my server plugged directly into the router as well. Edited June 23 by LeoDonley Quote Link to comment
JorgeB Posted June 24 Share Posted June 24 Everything looks normal to me, can you ping the server IP (192.168.1.7) from your desktop? Quote Link to comment
LeoDonley Posted June 24 Author Share Posted June 24 (edited) 10 hours ago, JorgeB said: Everything looks normal to me, can you ping the server IP (192.168.1.7) from your desktop? This is what I see when I try to connect or ping. Edit to show my device on my router page. Edited June 24 by LeoDonley Added new image. Quote Link to comment
itimpi Posted June 24 Share Posted June 24 Any idea what devices 192.168.1.100 and 192.168.1.105 refer to? Quote Link to comment
LeoDonley Posted June 24 Author Share Posted June 24 Just now, itimpi said: Any idea what devices 192.168.1.00 and 192.168.1.105 refer to? Yes, sorry, I pinged the server without turning it back on. I replaced that image with the correct ping. Quote Link to comment
Arbadacarba Posted June 24 Share Posted June 24 Have you checked the machine you are working from? A that you are actually on the network you are looking for and B that you are not statically assigning an invalid address... Also if on Windows is the network configuered as Public or Private... Can you access the router from that network. (I think you said you can) Quote Link to comment
JorgeB Posted June 24 Share Posted June 24 Te server is getting an IP from the DHCP server, if you can't ping the server it suggests the problem is not the GUI or the server, but your network, or the desktop, check all network connections. Quote Link to comment
LeoDonley Posted June 24 Author Share Posted June 24 2 hours ago, JorgeB said: Te server is getting an IP from the DHCP server, if you can't ping the server it suggests the problem is not the GUI or the server, but your network, or the desktop, check all network connections. Every device on my network is working fine besides being able to connect to my server. I can control my lights, printers, cameras, door locks, etc. Quote Link to comment
Arbadacarba Posted June 25 Share Posted June 25 If you look at the monitor for the unraid server do you see it showing the IP address? Can you log in there just to see that it's working as you expect? Quote Link to comment
LeoDonley Posted June 25 Author Share Posted June 25 31 minutes ago, Arbadacarba said: If you look at the monitor for the unraid server do you see it showing the IP address? Can you log in there just to see that it's working as you expect? The Live USB shows the IP address which matches the one shown in my router login. I can log in with root, that is how I pulled my diagnostics. Not sure what else I can do on there, from what I understand UNRAID is supposed to be ran headless, through the webgui. Quote Link to comment
Arbadacarba Posted June 25 Share Posted June 25 Absolutely correct. I'm forced to run mine headless due to an error with a bios upgrade... But did I miss something earlier? You can go to the web portal and you get the login screen? And you can log in as root? and you get the GUI? If so, have you tried logging into the shares as Root? Quote Link to comment
LeoDonley Posted June 25 Author Share Posted June 25 33 minutes ago, Arbadacarba said: Absolutely correct. I'm forced to run mine headless due to an error with a bios upgrade... But did I miss something earlier? You can go to the web portal and you get the login screen? And you can log in as root? and you get the GUI? If so, have you tried logging into the shares as Root? I cannot get to the webui. That is the point of this thread. I have a keyboard and monitor plugged into my machine. I can log onto the console on there by logging in with root. There are no shares to log into, I haven't installed UNRAID, I am booted into the live installer. To reiterate, my machine is assigned an IP address, I can see it on my network. I cannot connect to it on any device. I have tried many. Quote Link to comment
Arbadacarba Posted June 25 Share Posted June 25 OK, Thank makes more sense.. I misunderstood part of your last post... Does this machine have two network ports? the dhcplog shows the card disconnecting and reconnecting... Jun 21 20:11:59 [1363]: dhcpcd-9.4.1 starting Jun 21 20:11:59 [1365]: DUID 00:04:d6:2f:bb:00:56:2c:39:dc:db:c8:2c:56:dc:39:18:78 Jun 21 20:12:01 [1365]: br0: soliciting a DHCP lease Jun 21 20:12:01 [1365]: br0: offered 192.168.1.7 from 192.168.1.1 Jun 21 20:12:01 [1365]: br0: probing address 192.168.1.7/24 Jun 21 20:12:06 [1365]: br0: leased 192.168.1.7 for 86400 seconds Jun 21 20:12:06 [1365]: br0: adding route to 192.168.1.0/24 Jun 21 20:12:06 [1365]: br0: adding default route via 192.168.1.1 - Jun 21 20:15:32 [1365]: br0: carrier lost Jun 21 20:15:32 [1365]: br0: deleting route to 192.168.1.0/24 Jun 21 20:15:32 [1365]: br0: deleting default route via 192.168.1.1 Jun 21 20:15:39 [1365]: br0: carrier acquired Jun 21 20:15:40 [1365]: br0: rebinding lease of 192.168.1.7 Jun 21 20:15:40 [1365]: br0: NAK: from 192.168.1.1 Jun 21 20:15:40 [1365]: br0: soliciting a DHCP lease Jun 21 20:15:40 [1365]: br0: offered 192.168.1.7 from 192.168.1.1 Jun 21 20:15:40 [1365]: br0: probing address 192.168.1.7/24 Jun 21 20:15:45 [1365]: br0: leased 192.168.1.7 for 86400 seconds Jun 21 20:15:45 [1365]: br0: adding route to 192.168.1.0/24 Jun 21 20:15:45 [1365]: br0: adding default route via 192.168.1.1 - Jun 21 20:17:27 [1365]: br0: carrier lost Jun 21 20:17:27 [1365]: br0: deleting route to 192.168.1.0/24 Jun 21 20:17:27 [1365]: br0: deleting default route via 192.168.1.1 Jun 21 20:17:33 [1365]: br0: carrier acquired Jun 21 20:17:34 [1365]: br0: rebinding lease of 192.168.1.7 Jun 21 20:17:34 [1365]: br0: NAK: from 192.168.1.1 Jun 21 20:17:34 [1365]: br0: soliciting a DHCP lease Jun 21 20:17:35 [1365]: br0: offered 192.168.1.7 from 192.168.1.1 Jun 21 20:17:35 [1365]: br0: probing address 192.168.1.7/24 Jun 21 20:17:40 [1365]: br0: leased 192.168.1.7 for 86400 seconds Jun 21 20:17:40 [1365]: br0: adding route to 192.168.1.0/24 Jun 21 20:17:40 [1365]: br0: adding default route via 192.168.1.1 What happens if you try a continuous ping and let it run for 10 minutes? Does it come and go? What if you were to manually configure the IP? Quote Link to comment
JorgeB Posted June 25 Share Posted June 25 11 hours ago, LeoDonley said: Every device on my network is working fine besides being able to connect to my server. OK, but the fact that you cannot ping the server says there's problem somewhere, since the server is getting an IP it doesn't look like that is the problem, but go into the CLI and see if you can ping the router from the server: ping -c 4 192.168.1.1 Also go into your router's DHCP client list page and post a screenshot of that. Quote Link to comment
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