Hello all, apologies in advance as I am a very inexperienced user. I appreciate you taking the time to look at this and help me.

 

My server recently has been shutting itself down seemingly every 11-14 hours. Most recently, it will crash while trying to transcode a fairly innocuous video through Plex.

 

A while back, I remuxed a copy of Godzilla Minus One. This file was very large, over 60gb if I recall correctly, and my server was having trouble transcoding it and giving an error that there wasn't enough space on the disk (which there was). I did some looking about, and I had read that instead of having my transcode folder be saved to RAM that it should instead be saved on my Cache (which is an SSD). I made the switch, and the video was able to play just fine. I had assumed that my 32gb of RAM just wasn't enough to hold the transcode, and the 500gb SSD made it possible. Prior to this, I had never had a parity drive. I finally got one, hooked it up, and started the parity check. However, the server kept crashing in the middle of it. I could only get a few hours into the parity check before the system would have an unclean shutdown. I finally decided to postpone the parity check and instead left the disk unmounted on the next reboot, with the intention of coming here and seeking a solution. However, the unclean shutdowns continued and it's gotten to the point that it shuts down while trying to transcode a very lightweight file.

 

Please let me know if I can provide any further information to help you in your troubleshooting.

syslog-previous syslog pheonix-diagnostics-20240626-1511.zip

11 hours ago, K1ngFiasco said:

I could only get a few hours into the parity check before the system would have an unclean shutdown.

Do you mean the server was rebooting by itself? If yes that is almost always a hardware issue, start by running memtest.