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Just got read errors from a drive, but smart passed.

Featured Replies

  • Community Expert

Hi! Just got errors from a drive, but the smart tests are fine. I'm not sure how to interpret the diagnostics, how can I know if the problem comes from the drive itself or something else? I attached the diagnostics.

 

Thank you!

unraid-diagnostics-20240712-1300.zip

  • Community Expert

It's logged as a disk problem, but it should be OK now, run an extended SMART test, short is not enough to confirm.

  • Author
  • Community Expert

Thank you, will do. Can you tell me where you looked in the logs to see that?

  • Community Expert

Syslog and SMART report.

  • Author
  • Community Expert
On 7/12/2024 at 1:14 PM, JorgeB said:

It's logged as a disk problem, but it should be OK now, run an extended SMART test, short is not enough to confirm.

 

Just finished the full test, no error at all. Drive still shows as "error" on the dashboard.

 

Any idea what could have caused it and what to do to prevent it from happening again?

 

And can I change the "Error" status in the dashboard since it's fine?

unraid-diagnostics-20240713-1956.zip

  • Community Expert

Disk is OK for now, keep monitoring.

 

8 hours ago, Remy4409 said:

And can I change the "Error" status in the dashboard since it's fine?

Re-starting the array should do it, if not, reboot.

  • Community Expert

I would, it's again logged as a disk problem.

  • Author
  • Community Expert

Thank you! Could it be related to power or something even if it's logged as a disk problem?

  • Community Expert

It's rare but I've seen it before, where a cable problem results in errors logged as disk.

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