April 5, 200818 yr Hi There, I ordered 2 pro keys on Thurs PM, what it the usual turn around for them to be mailed? the site said 24-48hrs but usually same day ET
April 5, 200818 yr He's having some trouble with email since moving to a new host, these things can be aggravating. I'm sure he'll be getting in touch with you shortly.
April 7, 200818 yr Author He's having some trouble with email since moving to a new host, these things can be aggravating. I'm sure he'll be getting in touch with you shortly. still not arrived, kinda holding me up ET
April 7, 200818 yr In almost every case where this is reported, this has been because the customer's ISP has blocked Tom's mail with the key file, treating it as spam. If you have a spam folder, check there. And send an e-mail to Tom. He will resend the file if needed. Joe L.
April 7, 200818 yr Author In almost every case where this is reported, this has been because the customer's ISP has blocked Tom's mail with the key file, treating it as spam. If you have a spam folder, check there. And send an e-mail to Tom. He will resend the file if needed. Joe L. Done both mate. Sent a follow up email to confirm payment and receipt of correct details. No email with keys or a reply to the follow up mail. ET
April 7, 200818 yr Perhaps an option to use the forum's private mail system will help. If during payment a field in the payment system allowed the user to enter their forum id, the key could also be placed in that mailbox. Just an idea.
April 7, 200818 yr eltigro- Please send me p/m with the email address you used to order. I don't see any email from the address you specified on your forum profile. The keys are sent as email binary attachments. From time-to-time someone emails us saying they didn't receive their key, but later found out their email provider or spam filter blocked it.
April 7, 200818 yr Author eltigro- Please send me p/m with the email address you used to order. I don't see any email from the address you specified on your forum profile. The keys are sent as email binary attachments. From time-to-time someone emails us saying they didn't receive their key, but later found out their email provider or spam filter blocked it. pm'd u. checked my spam and junk folders, nothing came thru. we have a pretty good filter, so maybe just 'lost in transmission' cheers.
May 20, 200818 yr I put my order in last night Australian EST and received in within hours (I was of course asleep at the time) but woke up to find the keys in my inbox.
May 20, 200818 yr Tom, I'm waiting on my keys. I put my order in last night also. EDT. I also put a note on the order to send me a PM when the keys are sent so I could be sure it's not caught in a spam filter. I did get the Thank you email from: "Lime Technology, LLC" <[email protected]> "Thank you from Lime Technology, LLC" Mon, 19 May 2008 17:31:06 -0400 (EDT) [05/19/2008 05:31PM EDT] Invoice No.: 678 Order No.: 55848770 Date: 05/19/2008
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