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Issue activating 30 day trial

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Hi, I am new to UNRAID and am looking to install it for the first time. I am an error when trying to activate my 30 day trial. It gets stuck at Calculating trial expiration. thorium_2qEmlJgGCT.thumb.png.bb2e1cb81bdf5a942dc3b8a4336ea5bb.pngthorium_lR0l8C55YN.thumb.png.fb2d1fcae73e4ef72bd7f3fba90854f6.png

Solved by JorgeB

  • Community Expert
  • Solution

Make sure the date and time are correctly set and then reboot, if the trial still doesn't work post the diagnostics.

  • Author

Even though the times looked synced I read through the logs and I guess they aren't. Is there any advice on how I could figure out what's going wrong with the time.

Jul 17 14:39:02 UNRAID sshd[1131]: Server listening on 192.168.2.52 port 22.
Jul 17 14:39:02 UNRAID ntpd[1167]: ntpd [email protected] Tue Jun  6 17:07:37 UTC 2023 (1): Starting
Jul 17 14:39:02 UNRAID ntpd[1167]: Command line: /usr/sbin/ntpd -g -u ntp:ntp
Jul 17 14:39:02 UNRAID ntpd[1167]: ----------------------------------------------------
Jul 17 14:39:02 UNRAID ntpd[1167]: ntp-4 is maintained by Network Time Foundation,
Jul 17 14:39:02 UNRAID ntpd[1167]: Inc. (NTF), a non-profit 501(c)(3) public-benefit
Jul 17 14:39:02 UNRAID ntpd[1167]: corporation.  Support and training for ntp-4 are
Jul 17 14:39:02 UNRAID ntpd[1167]: available at https://www.nwtime.org/support
Jul 17 14:39:02 UNRAID ntpd[1167]: ----------------------------------------------------
Jul 17 14:39:02 UNRAID ntpd[1167]: DEBUG behavior is enabled - a violation of any
Jul 17 14:39:02 UNRAID ntpd[1167]: diagnostic assertion will cause ntpd to abort
Jul 17 14:39:02 UNRAID ntpd[1169]: proto: precision = 0.042 usec (-24)
Jul 17 14:39:02 UNRAID ntpd[1169]: basedate set to 2023-05-25
Jul 17 14:39:02 UNRAID ntpd[1169]: gps base set to 2023-05-28 (week 2264)
Jul 17 14:39:02 UNRAID ntpd[1169]: initial drift restored to 0.000000
Jul 17 14:39:02 UNRAID ntpd[1169]: Listen normally on 0 lo 127.0.0.1:123
Jul 17 14:39:02 UNRAID ntpd[1169]: Listen normally on 1 br0 192.168.2.52:123
Jul 17 14:39:02 UNRAID ntpd[1169]: Listening on routing socket on fd #18 for interface updates
Jul 17 14:39:02 UNRAID ntpd[1169]: kernel reports TIME_ERROR: 0x41: Clock Unsynchronized

  • Author
2 hours ago, JorgeB said:

Make sure the date and time are correctly set and then reboot, if the trial still doesn't work post the diagnostics.

Very silly issue on my end with network config, ntp wasn't working because it couldn't connect to the server. Thanks for your help.

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