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Can't purchase license after trial

Veezia
in Pre-Sales Support

Featured Replies

Hello gents,

 

After using trial to setup my NAS and make sure Unraid was the solution I need, I want to buy a license.

Unfortunately I can't buy any license, having the following error : 

 

Quote

 

Unable to purchase key for this GUID

GUID, XXXXX, may already have a key or it has been blacklisted.

 

 

I don't see any reason for my USB key to be blacklisted, and yes, there is a trial key on it.

How can I update my key from 'Trial' to a license without losing everything ?

 

Thanks for your help

  • Quote

    Maybe the GUID is not unique? 

     

    What brand flash drive? 

  • Quote
    • Author

    It's a Transcend one

  • Quote

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