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WEb GUI is frozen

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Hello Today i have noticed that the web GUI is frozen.

The login screen appears, after entering my username/password i get an endless loading - tested in newly started Chrome/Edge.

 

I think my unraid is actual.

 

I tried to restart nginx but didn't work.

 

Maybe someone can help to fix this - didn't reboot because my docker images are a little bit sensitive about reboot and sometimes i have to reisntall docker after reboot.

 

I added the diagnostic file

hal9000-diagnostics-20240726-1012.zip

Solved by JorgeB

  • Author

It is not total correct.

After some minutes i get "

500 Internal Server Error

nginx"

And all other things (Docker, File share) are wokring only the GUI is frozen

  • Community Expert
  • Solution

I see macvlan call traces, those will end up crashing the server, upgrade to 6.12.11 since it should fix that issue.

  • Author

What is the best case to make this upgrade?

 

normally i do upgrade on the Web GUI

Edited by sn00py

Web gui is fine. Don't forget to take a flash backup before proceeding.

I don't know if it's useful for others but i took the habit to deactivate automatic startup of array.

  • Author

Yeah but i didn't get into my WEB Gui - therefore before i make a manual reboot (don't know what my array are doing if i reboot) 

i asked what is the best case to make the update while the WEB Gui is frozen.

 

Is there a possibilite to update and reboot from the Command line

Or should i try to reboot Unraid and hope that the Web GUI is alive for the update?

i would reboot first.

I often have a problem with gui frozen and docker &vm running normally. I have seen some posts suggesting reloading or restarting nginx (doesn't work for me ). What is working in my case is stopping and starting nginx trough ssh.

  • Community Expert

Yeah, you should reboot first, type reboot in the CLI, and if it doesn't reboot after 5 minutes you will need to force it.

  • Community Expert
4 hours ago, sn00py said:

Is there a possibilite to update and reboot from the Command line

You can upgrade from the command line as described here in the online documentation accessible via the ‘Manual’ link at the bottom of the GUI or the DOCS link at the top of each forum page. 

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