Hello, I have a problem accessing the GUI of my Unraid Server (6.12.11).

 

Since my last reboot I can no longer access the graphical interface after entering the IP address. However, all of my installed dockers work (accessed via their GUIs) and I can also access the server's file share via my Windows PC. It seems that only Unraids graphical interface is affected.

 

A reboot in safe mode with GUI also gives an error message that no page can be accessed under localhost.

 

When I log in locally on my Unraid computer and run the command "/etc/rc.d/rc.nginx status" I get the message "Nginx is not running". When I try to start Nginx manually (/etc/rc.d/rc.nginx start) the message "Starting Nginx server daemon..." appears but Nginx doesn't seem to start. When you afterwards query the Nginx status, the message “Nginx is not running” appears again.

 

I have also attached the diagnostic file and I would be very happy to receive tips on how I could fix the problem.

 

Thank you in advance for your support in troubleshooting!

Oesi369

unraid-diagnostics-20240728-1250.zip

Nginx appears to be stating correctly, but I do see a flash drive error:

 

Jul 28 12:48:27 Unraid kernel: sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Jul 28 12:48:27 Unraid kernel: sd 0:0:0:0: [sda] tag#0 Sense Key : 0x3 [current] 
Jul 28 12:48:27 Unraid kernel: sd 0:0:0:0: [sda] tag#0 ASC=0x11 ASCQ=0x0 
Jul 28 12:48:27 Unraid kernel: sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 08 59 b4 00 00 06 00
Jul 28 12:48:27 Unraid kernel: critical medium error, dev sda, sector 547252 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2

 

So recommend replacing it.

Thanks for the quick reply! I‘ve just ordered a new USB stick (Transcend 16GB JetFlash 780 USB 3.1 Gen 1 USB Stick) and will replace the failing device. I hope this will also resolve my Unraid gui issue. Will keep you posted, once the new stick has arrived.

 

Many thanks,

oesi369

I’ve restored an Unraid backup on my new USB flash drive and everything is working again. 🥳

 

So it seems like the defective USB flash drive was the culprit.