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All drives (including internal drives and usb flash drive with Unraid itself) disappeared

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I had some issues with Sabznd write problems all of a sudden so I decided to stop the array and reboot. Now, all the disk are gone (including the internal NVME and the USB flash drive with Unraid itself), but I can access the web UI without issues (I just can't really do anything).

 

I also tried tools -> new config, but no luck.

 

Unfortunately I'm on holidays, so I can't physically access the devices (and I can't watch any of my shows due to this either).

2024-07-29_12-54.png

Solved by JorgeB

  • Community Expert

Diagnostics will give the smart ones something to chew on.  Posting them gets you the best replies.

Edited by Veah

  • Author

The diagnostics file screen just goes on and on forever without actually providing me with a .zip file to download and share here. Is there another way to get the logs?

 

Also the drives are still visible under system devices - usb devices (minus the built in NVME).

  • Community Expert

This is usually just a visual glitch, try using a different browser or rebooting in safe mode.

  • Author
29 minutes ago, JorgeB said:

This is usually just a visual glitch, try using a different browser or rebooting in safe mode.

I tried both but unfortunately both didn't work.

  • Author

I also tried lsblk, which lists all drives. Is there any way to add drives and start the array from the cli)? Also, is there a way to provide the logs via CLI? The GUI mode just seems to go on forever and I guess times out eventually.

  • Community Expert

The drives will be added, like mentioned this is a visual glitch.

 

6 minutes ago, calrissiano said:

Also, is there a way to provide the logs via CLI?

Type diagnostics.

  • Community Expert

There aren't any assigned devices, is this a new config or new install?

  • Author

I tried tools -> new config when it didn't work as I thought it might fix my initial issue with Sabznd, but that didn't help.

  • Community Expert
  • Solution

You will need to get the WebGUI working to re-assign the devices, usually a different browser fixes that GUI issue, if it didn't in this case I'm afraid I don't have more ideas.

  • Author
18 minutes ago, JorgeB said:

You will need to get the WebGUI working to re-assign the devices, usually a different browser fixes that GUI issue, if it didn't in this case I'm afraid I don't have more ideas.

The third browser (Brave) I tried showed the drives after refreshing like 3x. I was able to reassign and I'm back online. No idea what caused this though still...

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