I'm experiencing the following:

• in the Photos section, many previews are not generated on demand and will not be updated, even if i throw

  docker exec -it nextcloud occ preview:generate-all -vvv

  at them. The result is seen in the screenshot given.
   

• In the Nextcloud app on my phone, entering the photo view works for about 100 images, after that the app stutters and freezes, heating up the phone in a terrible way. When doing this, missing previews are displayed.
   

• I have about 600 images in the folder, all of them are normal sized JPGs, no RAW images or anything exotic.
   

• My nextcloud-data is stored in my array as secondary location, the first is an cache nvme and mover taking care of nightly transfers.
   

• My default directory for container appdata is /mnt/cache/appdata

 

I am really confused about where the exact location of the preview files is. I have one at /mnt/user/nextcloud/app_[id] and one at /mnt/cache/nextcloud/app_[id]. If i move the cache preview folder and do a rescan, no new preview folder will be created. If i move the one in the user folder, occ preview:generate-all quits with 'can't create folder'.

Can anyone help me understand, what's going on?

terra-diagnostics-20240729-2235.zip

/mnt/user is the collation of all array drives and pools. So you're seeing both the actual location and the collated one, which is normal.

 

Are the photos large? You may need appropriate settings in config.php and/or allocating more memory to php if so.

 

Also help requests for specific containers should be in that container's support thread, 3rd party apps aren't part of unraid itself.

Edited July 29, 20241 yr by Kilrah

Please use the existing support thread for that container: