August 5, 20241 yr Hardware: https://www.tcl.com/us/en/products/home-theater/5-series/75-class-5-series-4k-qled-hdr-smart-roku-tv-75s535 https://www.lg.com/us/sound-bars/lg-s75qr-sound-bar https://www.amazon.com/gp/product/B07WNM2NJ5/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1 Nvidia Shield I have the Shield hooked up to the TV using the monoprice cable linked above. The TV is hooked up via the same cable through earc to the soundbar. Shield is hardwired via ethernet Plex is always playing via direct play so transcoding is not happening. Randomly, the audio cuts out for about 5 secs and the display on the sound bar makes it seem like the audio format was changed by displaying HDMI and then displaying Dolby Atmos. It is random and doesn't happen in the same spot again. So if it happens and I rewind to that spot again it doesn't happen. Its always random. Unfortunately, I have no other dolby compatible devices to try somewhere else. Any help with diag on this issue would be helpful. I am completely out of ideas with Dolby. General Unique ID : Complete name : Format : Matroska Format version : Version 4 File size : 50.0 GiB Duration : 2 h 22 min Overall bit rate mode : Variable Overall bit rate : 50.2 Mb/s Frame rate : 23.976 FPS Movie name : Encoded date : 2020-04-01 11:19:41 UTC Writing application : mkvmerge v43.0.0 ('The Quartermaster') 64-bit Writing library : libebml v1.3.10 + libmatroska v1.5.2 Cover : Yes Attachments : small_cover.jpg / small_cover_land.jpg / cover.jpg / cover_land.jpg Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main [email protected]@High HDR format : SMPTE ST 2086, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 2 h 22 min Bit rate : 41.9 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.211 Stream size : 41.7 GiB (83%) Title : Writing library : ATEME Titan File 3.9.0 (4.9.0.0) Language : English Default : No Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : BT.2020 Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2 Audio #1 ID : 2 Format : MLP FBA 16-ch Format/Info : Meridian Lossless Packing FBA with 16-channel presentation Commercial name : Dolby TrueHD with Dolby Atmos Codec ID : A_TRUEHD Duration : 2 h 22 min Bit rate mode : Variable Bit rate : 4 363 kb/s Maximum bit rate : 6 249 kb/s Channel(s) : 8 channels Channel layout : L R C LFE Ls Rs Lb Rb Sampling rate : 48.0 kHz Frame rate : 1 200.000 FPS (40 SPF) Compression mode : Lossless Stream size : 4.34 GiB (9%) Title : Language : English Default : Yes Forced : No Number of dynamic objects : 13 Bed channel count : 1 channel Bed channel configuration : LFE
August 8, 20241 yr On 8/5/2024 at 6:32 PM, jmztaylor said: Any help with diag on this issue would be helpful. I am completely out of ideas with Dolby. Have you tried only enabling the codecs your soundbar supports in the shield tv audio settings? Auto mode can be finicky sometimes
August 8, 20241 yr Author 1 hour ago, Michael_P said: Have you tried only enabling the codecs your soundbar supports in the shield tv audio settings? Auto mode can be finicky sometimes I checked that but the files I am using only have one audio stream and direct streaming.
August 8, 20241 yr 17 minutes ago, jmztaylor said: I checked that but the files I am using only have one audio stream and direct streaming. Right, but disabling the ones your soundbar doesn't support might keep the shield from 'hunting'
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