Hello All,

 

I have Unraid running on a QNAP TS-563 / 7.0.0-beta.2. 
I have a 2 TB SSD connected via external esata. Unraid just doesn't recognize it. I don't see anything obvious in the BIOS (or unless I missed it a way to even see if the BIOS lists drives), but it's not seen in Unraid. I had a 128GB esata drive that was recognized but it was bad to begin with so I stopped using it. Anything to suggest or anything I'm missing? I tried googling but not seeing any suggestions on it with that particula QNAP setup.

 

Attached diags in case it's of any use. 

Thanks

tower-diagnostics-20240825-0713.zip

Aug 24 23:33:06 Tower kernel: ata2: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata1: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata5: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata3: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata6: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata4: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata12: SATA link down (SStatus 0 SControl 330)

 

Except for the 5 connected disk, no other link is being detected in the controllers.

39 minutes ago, JorgeB said:

Aug 24 23:33:06 Tower kernel: ata2: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata1: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata5: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata3: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata6: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata4: SATA link down (SStatus 0 SControl 300)
Aug 24 23:33:06 Tower kernel: ata12: SATA link down (SStatus 0 SControl 330)

 

Except for the 5 connected disk, no other link is being detected in the controllers.

Thanks   Any suggestions on what to try / check? Some setting in BIOS that I may have missed that's common with NAS's? 

Usually there's no setting, if it's using one of these controllers and it's not detecting a link they nay be a power/connection issue, or the device is not good.