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Unable to add disks - can anyone help, please?

Featured Replies

Hi All

I've got a PM8003 Netapp SAS card, which is being recognised by my Unraid system without any issues (as far as I can tell). This is connected to a Netapp DS4246.

 

I can see the drives in the enclosure listed in system devices, but they don't show up in the 'main' screen to allow me to add them to my array (or do anything else with them!). Would anyone be able to help, please?

 

I've attached the diagnostics info in case this helps.

unraid-diagnostics-20240902-1441.zip

  • Author

I've also attached the results from sg_scan within the console, along with a screenshot showing that the drives are recognised ok in the system devices section.

The disks in question are the Western Digital 4.0Tb drives at the bottom of the list.

sg_scan results.png

System devices.png

  • Community Expert

Looks like a controller r controller initialization issue, those controllers have been known to be problematic, I would recommend using an LSI instead, bu you would need a different cable.

  • Author

Thanks for the reply. :D

 

weird thing is, I’ve tried four different cards (all the same model, but a couple of different revisions); so clearly my Poweredge R720 doesn’t agree with something…

 

I’ve got a couple of 12G SAS cards (LSI) - will give these a go and see if anything different happens and provide an update!

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