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Same Disk Failed Again? (Twice)

Featured Replies

Hi,

 

A month ago, I had a Toshiba X300 8TB Fail, I copied the data from it and re-introduced it back into the server in a different slot (SAS Backplane)

So, a month on, and it has failed again, so I am once again copying the data from it to re-introduce it back to the server.  Can anyone please take a look at the diags, I have a year warranty left on it but do I have grounds to return it as it works perfectly except unraid is reporting it as failed?

 

Many thanks! 

unraid1-diagnostics-20240905-1834.zip

  • Community Expert

Problem happened right after spin up, I would recommend retesting with spin down disabled for that disk and/or connecting it to a different controller.

  • Author

Thank you, 

I think I will remove it and try my luck RMA'ing it, worth a shot?

  • Community Expert

Maybe if you can get a different model, the same model should have the same issues.

  • 2 weeks later...
  • Author
On 9/6/2024 at 9:37 AM, JorgeB said:

Maybe if you can get a different model, the same model should have the same issues.

Oh, is this an inherent problem on these drives? If I were to try and RMA it, what does the diag say is actually the problem? The smart is ok, but I cannot find a fault code or similar to report for the RMA?

 

Thank you

  • Community Expert
8 hours ago, mbc0 said:

is this an inherent problem on these drives?

I suspect more a compatibility issue with the drive and the controller.

  • Author

Ah, ok, I have 2 different controllers in this machine, I will move to the other one, thank you!

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