Hello

I have one PC (mine) that wont connect to Unraid via the IP address. It has connected in the past, although at times the shares folders in the network will refuse access. (Error is ussually 'The local device name is already in use')

The other PC in the house will always connect with no issue, and also has no problem connecting to the share folders. Also any tablet or mobile connected via house wifi also will connect via the IP with no issue.

I've tried all troubleshooting I can find, yet still can't find a solution; although I must admit, I'm not super IT knowledgable.
Both pcs are connected via ethernet to the modem (Asus DSL-AC38U), which the server is also connected to.

I've downloaded the diagnostics zip from the working pc, as I've never been able to sucessfully connect a monitor, keyboard and mouse to the Unraid server.
Any help would be very much appreciated.

Thank you

alfred-diagnostics-20240921-1813.zip

Just to confirm, it doesn't connect via IP, and I assume not the name as well? And the shares usually work? By IP?

Yes correct, I can't connect by either method. I've mapped a few drives (folders from unraid) and select these when I want access. For things like media and documents etc. I dont access them by IP directly.

Sorry but still not clear, you can't connect to the GUI, but can connect to the shares? And are the shares mapped by name or IP?

Sorry.  The shared drives are connected by IP to X:, Y: etc. As example, I see Documents (\\192.168.1.xxx)(Z:)
I cant conenct to these and receive a 'Microsoft Winders Network: The local device name is already in use.' error.
I also can't connect using the same unraid IP (or tower name) in a browser. I receive 'Unable to Connect' error from the browser.

If it's just that PC, it suggest more a Windows problem, start by taking a look at this thread:

 

https://forums.unraid.net/topic/77442-cannot-connect-to-unraid-shares-from-windows-10/?do=getNewComment