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VM Freezes Seconds into Session

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About 6 months ago I was forced to update Unraid to 6.12.10 due to the need for Docker Usage/Community Application support (Thanks Unraid). After the update (was previously on 6.9.2) my VM of Windows 10 freezes seconds into starting. I can boot into the OS and soon as I attempt to do anything, it freezes. CPU does not spike, no core usage, just a quiet freeze. I attempted to make a duplicate VM pointing to the same vDisk Image file, same result.

 

Any help or recommendations would be greatly appreciated.

clue-diagnostics-20241015-2326.zip

  • Author

Can anyone help please? I am unsure what I should do.

  • Author

Is there no more support for people who purchased the "Unraid Pro" licenses? Must I shell out an additional $250 for the lifetime license in order to illicit a response on this forum?

1 hour ago, Boosted2.3L said:

Must I shell out an additional $250 for the lifetime license in order to illicit a response on this forum?

That won't have anything to do with getting a reply or not, this kind of issues are difficult to help since they are very specific.

 

The duplicate VM you tried was created from new, or you just copy/pasted the XML? If the latter, does a new VM with a new vdisk work?

 

 

  • Community Expert
On 10/16/2024 at 4:37 AM, Boosted2.3L said:

About 6 months ago I was forced to update Unraid to 6.12.10 due to the need for Docker Usage/Community Application support (Thanks Unraid). After the update (was previously on 6.9.2) my VM of Windows 10 freezes seconds into starting. I can boot into the OS and soon as I attempt to do anything, it freezes. CPU does not spike, no core usage, just a quiet freeze. I attempted to make a duplicate VM pointing to the same vDisk Image file, same result.

 

Any help or recommendations would be greatly appreciated.

clue-diagnostics-20241015-2326.zip 265.18 kB · 0 downloads

As Jorge states create a new VM image and point to the vdisk or maybe change to a newer model. I may be that the virtio drivers may be old in the VM where you running the latest?

  • 1 month later...
  • Author
On 10/25/2024 at 1:08 PM, JorgeB said:

That won't have anything to do with getting a reply or not, this kind of issues are difficult to help since they are very specific.

 

The duplicate VM you tried was created from new, or you just copy/pasted the XML? If the latter, does a new VM with a new vdisk work?

 

 

When I created a new VM with a new vdisk the VM does not crash, but when I select the old vdisk the VM freezes.

  • Author
On 10/25/2024 at 1:55 PM, SimonF said:

As Jorge states create a new VM image and point to the vdisk or maybe change to a newer model. I may be that the virtio drivers may be old in the VM where you running the latest?

I tried updating to a newer model as well as updating/using the latest virtio drivers but that results in the same freezing. I also updated the unraid OS in hopes that would maybe fix it, sadly it did not. I am now running 6.12.14

7 hours ago, Boosted2.3L said:

When I created a new VM with a new vdisk the VM does not crash, but when I select the old vdisk the VM freezes.

That suggests there may be an issue with that vdisk, do you have a backup?

  • Author

Sadly no vDisk backups, but this happened when updating unraid to 6.12.10 so I am doubtful a vDisk backup would do anything.

Are there any recommendations on what to look for in the vDisk or configuration changes I can try?

If you think it's upgraded related, you can first try downgrading back to the previous release you are using and confirm if it still works there.

  • Author

Update: While using the "new" VM/vDisk I created from scratch, that too is also freezing. VirtIO drivers are updated to 266-1 when I created it.

Post a screenshot of the VM form showing the settings you are using.

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