Hoping someone can help.  Last week or so I can no longer connect to Unraid from my desktop via the Explorer.  I can still get in via a web browser.  Also, my laptop (running Win 11) runs fine with Explorer.

 

I've attached an image of what is happening.  I can see "Tower" listed as a computer on the network, but once I click it I get the image below.  I enter the correct password, but I just keep getting this box saying "Access is denied."  Very frustrating to say the least.  I'm sure it is a Windows issue, but not sure how to resolve it. 

 

I should mention:

Unraid v. 6.9.2

Windows 11, version 24H2

 

Help!

 

Thanks,

Brian 

Edited October 20, 20241 yr by BrianB
More info

1 hour ago, BrianB said:

I'm sure it is a Windows issue, but not sure how to resolve it. 

It is.  See here for instructions to get things working:

 

      

It may seem involved but some people have found that just setting credentials on your Windows client and a Share User login on your Unraid server will get things working.  (Reboot your windows client any time you make changes to the windows side.) 

Not sure if this is what you meant, but I created an additional user and password in Unraid and when I entered these in that (credentials) window it connected right away.  Not sure why the original one wasn't working, but that solved the issue for now.

 

Thanks,

Brian

Your problem was that you have tried the user "root". This one is forbidden SMB access for all Linux Systems.

Any other username will do.

7 hours ago, MAM59 said:

Your problem was that you have tried the user "root". This one is forbidden SMB access for all Linux Systems.

Any other username will do.

 

And, by default, Win11 will not allow guest/anonymous connections to any server.  You must set up  a 'Share Access' user.  (That 'by default' can be tricky on computers that have been upgraded from older versions of Windows...)

Edited October 21, 20241 yr by Frank1940

I ended up following these steps

on your Windows 11 machine

 

Open the Local Group Policy Editor open RUN then type (gpedit.msc). 

Navigate to Computer Configuration > Administrative Templates > Network > Lanman Workstation. 

Find the "Enable insecure guest logons" setting. 

Enable: this setting if it's currently disabled. This will allow your computer to connect to the shared folder without requiring a username and password. 

@tcream2345a, I'm having exactly the same problem on a new Unraid setup. I can reach my array shares from Windows 10, but I just added a Windows 11, and it won't accept credentials (Infinite loop of "enter network credentials").

 

I have my Unraid array shared with Security=Secure, Export=Yes, and case=Auto. I have users set up for each system that has access.

 

I tried your gpedit settings on the Windows 11 system, but it hasn't fixed the issue.

 

3 minutes ago, timg11 said:

I have my Unraid array shared with Security=Secure, Export=Yes, and case=Auto. I have users set up for each system that has access.

 

Have you set up the 'Share user' with a Windows Credential in Credential Manager for your server?  See here:

 

    https://forums.unraid.net/topic/177975-formatted-my-pc-and-installed-fresh-windows-11-now-cant-access-smb-shares/#comment-1478526

 

If you have done or still have a problem after doing so, post up your diagnostics file and screenshot of the output from this command run a the GUI terminal in your next post in this thread.

smbstatus

 

If there is one or more  IP-addresses, please identify which one  is your Win11 computer. 

 

Also go to   Settings  >>>  Network & internet  >>  Ethernet   and make sure your Network Profile is set to "Private network".    (If you are using WI-FI, I assume that there should be a similiar setting on that section.)

 

 

@Frank1940 I looked at the thread you linked, and I don't find anything about "'Share user' with a Windows Credential in Credential Manager". The string "Share user" is not in the thread. I would prefer to keep SMB signing enabled if possible.

 

It also says "easiest way is to create a user (with a password set) in Unraid with the same name as the Windows account you are using, it should then ask you for the credentials. "  That is what I am doing -  I connect the Windows 11 system to Unraid using the username of the Windows 11 system. It asks for That username (tim) is also used by a different system.

 

Them, without changing the actual username of the Windows 11 system, I used the "use a different account" option and connected to Unraid server as a different user that has an account on Unraid. Surprisingly this works.

 

Is there some restriction about using the same user name from multiple client systems?

 

Edit - doesn't matter - I changed the username of the Win11 system to something unique, added that user in Unraid, and now it works.

Edited April 28, 20251 yr by timg11

19 minutes ago, timg11 said:

Is there some restriction about using the same user name from multiple client systems?

No.  I do it all of the time.  Go to this thread  and download the "Unraid & Windows 10 SMB Setup.pdf" file from first post:

 

     https://forums.unraid.net/topic/110580-security-is-not-a-dirty-word-unraid-windows-1011-smb-setup/

 

Now look at page 10 for the reason why you can use the same user name for multiple users.

 

19 minutes ago, timg11 said:

Them, without changing the actual username of the Windows 11 system, I used the "use a different account" option and connected to Unraid server as a different user that has an account on Unraid. Surprisingly this works.

 

Where is this option at?   It has been well documented that Window's SMB will allow only connection (login) from a Windows client computer to any individual server.  (Of course, a Windows client can connect to more than one server but it will only allow one login to each server.   This single login rule often gives problems when the server allows 'guest' logins as Windows will try to login into a server silently prior to presenting a login screen.) 

 

You can run the following command in the Unraid GUI terminal to see who is connected to your Unraid server via the SMb protocol:

smbstatus

 

One very important thing:  Unraid does not allow  'root' SMB access.  You can see this as shown below:

 

25 minutes ago, timg11 said:

I don't find anything about "'Share user'

That refers to setting up  'Shares Access' users here:

 

Of course, these are the user names and passwords that you then use in the Windows Credential Manager.