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6.11.5 started freezing(no remote access , no networking , no VMs) only hard reset helps.

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Hello dear people ,

One of my VM servers started to act up , it doesnt get much use (only like 2 out of 10 VMs are used)
attached syslog and diags , could that be cache drive? how do i check it? parity seems ok and smart looks fine too.

Point me in the right direction maybe?

syslog newtechsrv-diagnostics-20241103-1213.zip

  • Community Expert

Looks like your aladin VM is breaking.

2024-11-03 10:17:25.899+0000: 5052: error : virQEMUFileOpenAs:11390 : Failed to open file '/mnt/firstvmbtrfs/VMs1/aladinVM/aladin - Copy.img': No such file or directory

Nov  3 12:17:20 NewTechSRV  emhttpd: shcmd (78): /usr/local/sbin/mount_image '/mnt/user/system/libvirt/libvirt.img' /etc/libvirt 1
Nov  3 12:17:20 NewTechSRV kernel: loop3: detected capacity change from 0 to 2097152
Nov  3 12:17:20 NewTechSRV kernel: BTRFS: device fsid daa59398-7d6e-414b-b36a-22bb25496535 devid 1 transid 724 /dev/loop3 

did you change vm settings and file paths or move the vm from /mnt/user/domaind to /mnt/diskname/domains?
double check share and that mover isn't breaking the vdisk image path....

You may need to double-check xml and set to path that the unraid share domains is using...

not enough info, some data needed ins't captured via the diag. But this seems more like a path/setting was changed and not set correctly.
*diagnostic also has the syslog.
 

Edited by bmartino1
typo

  • Author

The path to the disk is not what is in the log at all:
2024-11-03 10:17:25.899+0000: 5052: error : virQEMUFileOpenAs:11390 : Failed to open file '/mnt/firstvmbtrfs/VMs1/aladinVM/aladin - Copy.img': No such file or directory

And it is working , untill it freezes , what causes it to try to access some old path , i think there was a time when i did some stuff with the VM and the image was image - COPY.img but after i finished i i deleted the copy , so its not there , but what calls for it?

image.png

  • Community Expert

The syslog is after a reboot, enable the syslog server and post that after a crash.

  • Author
8 hours ago, JorgeB said:

The syslog is after a reboot, enable the syslog server and post that after a crash.

This is after crash, there is nothing, and than it froze and nothing was written , I will reapply VM options , and if it crashes again I will post updated syslog 

  • 3 weeks later...
  • Author
On 11/6/2024 at 2:54 PM, JorgeB said:

The syslog is after a reboot, enable the syslog server and post that after a crash.

ok so i understood where i got it wrong , i posted the diags file after the boot , so now ill post both , the after and before , which does contain stuff before there was no access to webgui and VMs.

What i ended up doing is SSH into unraid and reboot it.

newtechsrv-diagnostics-20241126-0818-Before.zip newtechsrv-diagnostics-20241126-0916-After Reboot.zip

  • Community Expert

There's a crash logged but unclear to me what caused it, if you leave the VM off, does the server run stable?

  • Author
20 hours ago, JorgeB said:

if you leave the VM off, does the server run stable?

The server has nothing besides 2 VMs running on it at all times.
Technically 3 , but only 2 of them used sometimes.

  • Author

today i rebooted the server via webgui > shell > reboot
and it did not boot , so i had to ask someone to unplug the power , and plug it back in , and than it booted , and here is the syslog:
maybe @JorgeB you could shed some light why it didnt boot , also i think i figured that syslog is the actual log file you wanted all along -_-

syslog.txt

  • Community Expert

6.12.14 release I recommend a upgrade to the latest stable.

 

Unclean Shutdown Detected


FCP is showing update savable for CA and others...

 

Looks like your mover script failed to move/do something..

crond[1553]: exit status 1 from user root /usr/local/sbin/mover &> /dev/null

*Double check disk shares and run mover manual


Can ignore but in the log:

Hardware and ACPI Warnings: PCI and ACPI-related messages indicate potential resource allocation issues or BIOS misconfigurations. Known ACPI issues...

The docker0 bridge reports disabled states for connected interfaces

kernel: docker0: port 1(vethf076c21) entered disabled state
kernel: device vethf076c21 left promiscuous mode
kernel: docker0: port 1(vethf076c21) entered disabled state

But this is normal first docker run virtual bridge creation for networking...

nothing major outside of the cron / scheduled move operation...

General troubleshooting:

Monitor and Test Stability:

Use tools like htop or iostat to monitor CPU, memory, and disk I/O performance.

Run a parity check to ensure array health.

  • Community Expert

Still only see VM related issues logged.

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