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HDD with read errors - how do I proceed?

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I got a couple of errors this morning - first my cache drive (SSD) has "current pending ecc cnt is 1" and then almost immediately that it was returned to normal. about 5 hours later, I got an error that there's a disk with read errors. My syslogs are attached - please let me know if there's anything else I should post.

 

Description: Array has 1 disk with read errors

Importance: warning

 

Disk 17 - TOSHIBA_HDWG480_X170A07SFR0H (sdu) (errors 2)

 

Of course I'm leaving for vacation this week. Should I shutdown the array until I return? 

 

Edited by axeman

Solved by JorgeB

  • Community Expert

There's no SMART report for that disk, it may have dropped, reboot and post new diags after array start.

  • Author

Thanks JorgeB!

attached.. 

 

Edited by axeman

  • Community Expert

SMART looks fine, could be a power/connection issue or spin down related, I would replace/swap cables first and then see if it happens again.

  • Author

Thanks - I reseated the power and cables, no dice. moved the drive to another slot in the bay, no dice. 

I think I saw somewhere that I have to unassign, start the array and then re-assign for it to recognize the drive again? 

  • Author

Would it be safer for me to shuffle the contents out of the drive to the rest of the array? Or am I just creating more work for the array?

 

Thank you!

  • Community Expert

As long as the emulated disk is mounting, that will only create more unnecessary activity.

  • Author

This will sound dumb - but how do I confirm if the disk is actually mounting? When I click the red X, Unraid happily tells me it'll spin-up the drive - and I see temps. I see the light for it light up during the spin-up operation. 

 

I checked on /dev/disk/by-id/ and see it listed there. 

 

Thank you. 

  • Community Expert

Post new diags with the array started, or look at the filesystem stats on main for that disk, if there's used/free space it mounted, if not it will show unmountable there.

  • Author

Thanks - procedure worked as expected - drive is currently rebuilding. 

 

I appreciate you!

  • Author

hmm looks like that physical slot on my case is bad (I moved it back to the original location). As the rebuild progressed, I got a bunch of crc errors. Once the rebuild is done, I guess mark that slot as bad and move drive physically to another?

 

Event: Unraid Disk 17 SMART health [199]

Subject: Warning [RIGEL] - udma crc error count is 20755

Description: TOSHIBA_HDWG480_X170A07SFR0H (sdu)

Importance: warning

  • Community Expert

If it's an expander backplane slot try a different one, if it uses a SATA cable try replacing it.

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