November 11, 20241 yr This is just a thought I had this morning: It would be nice if Unraid would make a post on here or a page on the official docs with a walkthrough on how to best use the diagnostics zip folder so that we can troubleshoot ourselves a bit before posting them up on here. Or if one/some of the admins on here who are constantly looking at other people's diagnostics would make a post explaining what they look for first. I'd like to be able to diagnose my server's issues myself a little better, but the diagnostics folder has quite a bit of info in there and I'm usually not sure what to look at first or where to look next if I check out the syslog text files and don't notice anything strange. This might save some time in the long run for the mods as well. I'm sure many of us would like to be more active in our own troubleshooting than posting a zip and waiting for suggestions. I couldn't find anything like this in my searching this morning, if it already exists, someone please send me a link so I can bookmark it!
November 11, 20241 yr Community Expert not realy as it the same as runing certain coamnds as a linunx sysadmin and reading the varius logs.. https://docs.unraid.net/unraid-os/troubleshooting/diagnostics-information/ hese system diagnostics include configuration information, state information, and key system logs. When creating the diagnostics from the GUI then details of the sort of information that will be included are listed. There is an option (set by default) to say that the diagnostics should be anonymized to try and avoid including any information that might be deemed sensitive. note All the files in the diagnostics are text files so a user is free to examine them to check for themselves exactly what information is present. In most cases it is preferable that the diagnostics are captured after the array has been started in Normal mode as this gives the maximum information about the state of your Unraid system, in particular if any drives are having any problems. There will be times, however, when this is not possible, or you will be advised to capture the diagnostics in a different state as a result of feedback in a forum thread. It is still better to have some level of diagnostics rather than nothing. make a diag open you own zip and open each one to see whats caputers... as questions on what how where why here I will try to assist where i can...
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