Hi there - 

 

So my unraid server has been running fine for a few months now, but in the last week or two has had two instances where it suddenly became unresponsive. I first notice it when services that I'm running on the server go down, and then the GUI becomes unreachable.

 

When I look at the monitor plugged into the unraid server itself, I just see the following info: https://i.imgur.com/ah9dXn3.jpeg. I've also attached the diagnostics file.

 

What is troubling is that single pressing the power button does not induce a safe shutdown. Instead, I'm forced to long-press, to get it to hard shutdown. The server seems to boot up fine aftwards, as far as I can tell.

 

Is there anything in the logs that might be indicating what could be going wrong? If not, does that point to a likely hardware issue?

magicserver-diagnostics-20241113-0734.zip

Enable the syslog server and post that after a crash.

3 minutes ago, JorgeB said:

Enable the syslog server and post that after a crash.

So I've had syslog enabled since before these past two crashes. See attached. (Sorry for not including it in my OP).

 

If it helps pinpoint the timing, I started getting notifications of my services going down around 6:30am my local time this morning (Nov 13th).

syslog-192.168.1.180.log

Edited November 13, 20241 yr by Magic815
gave timing info

Attachments are not working with the forum today, try again in a few hours.

9 hours ago, JorgeB said:

Attachments are not working with the forum today, try again in a few hours.

Ah, do these work?

magicserver-diagnostics-20241113-0734.zip syslog-192.168.1.180.log

Unfortunately there's nothing relevant logged in the last couple of weeks, this can also be a hardware issue, one thing you can try is to boot the server in safe mode with all docker containers/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one, including the individual docker containers.