Hi,

I'm running Plex on Unraid and I have been running into an issue with Plex. It runs fine and the devices on my network can find it and play any media from it.

However, after some random time, sometimes 2 hours, sometimes 20 hours, Plex becomes unreachable. 'Something went wrong, An unexpected error occurred and does not load, or it just load normal (public) Plex things, non server related.

In the Dock it's still running, and when I open it in the browser on my PC (docker > plex > open webui) it most of the times doens't load. When it's already opened it doesn't load any movies or content, though I still saw it was processing something top right. If I open a new webui it no longer loads. No error, just loading without showing anything.

 

If I pause Plex and resume, the issue persists.

If I restar the Plex app, the issue is resolved and my devices can connect again.

 

I have rebooted the server > issue persists.
I have updated the Plex app about 10-15 times since the issue has started > issue persists.

I have updated updated the UNRAID server to the latest verion last week > issue persists.

Ran Fix Common problems plugin > issue persists, not issues found apart from some issue about cache drive.
 

Now running 6.12.13

 

diagnostics grabbed after it stopped responding.

 

 

papa-vito-diagnostics-20241125-1749.zip

There's nothing relevant logged, suggesting a container issue, I would recommend posting in the support thread for the container you are using, you can find it by clicking on the container and then support.

Thanks