December 1, 20241 yr Hello, I just received a brand new APC BGM2200-GR UPS but I'm not able to get it working under Unraid (v. 7.0.0-beta.4). I just connected my UPS to my UGREEN DXP6800 Pro and I enabled "Start APC UPS daemon" in the Unraid Settings. Since it's a USB connect, I left any setting to default, but my UPS is always recognized as "On battery" and the shutdown process is performed. These are the UPS specs recognized by Unraid: Then I changed the shutdown settings in order to have more time to try different settings. Anyway, whenever I enable the deamon, a warning will popup telling me that the NAS is running on battery. Is there anyone who can help me? This is just driving me crazy. Thanks Edited December 1, 20241 yr by rgreco
December 3, 20241 yr If the UPS is reporting ONBAT not much that can be done, try the NUT plugin, but it will probably be the same.
December 4, 20241 yr Author On 12/3/2024 at 9:57 AM, JorgeB said: If the UPS is reporting ONBAT not much that can be done, try the NUT plugin, but it will probably be the same. Hello, I installed the NUT plugin but it works like a charm: I don't know why it works with a 3rd party plugin but not natively since it's an APC UPS.
December 5, 20241 yr But still showing discharging battery, lucky NUT won't go to shutdown announcement. Anyway, this should be UPS self issue and other person also report that. Edited December 5, 20241 yr by Vr2Io
December 5, 20241 yr Author The plugin isn't working anymore. This is the second time that it happens, the only way to get it to work again is to uninstall and reinstall the plugin itself. I really don't know how to get my UPS to work flawlessly. Dec 5 20:23:53 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:23:53 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:23:53 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:23:55 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:23:55 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:23:55 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:23:56 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:23:57 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:23:57 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:23:57 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:23:59 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:23:59 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:23:59 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:01 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:01 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:01 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:01 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:24:03 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:03 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:03 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:05 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:05 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:05 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:06 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:24:07 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:07 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:07 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:09 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:09 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:09 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:11 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:11 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:11 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:11 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:24:13 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:13 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:13 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:15 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:15 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:15 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:16 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:24:17 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:17 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:17 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:19 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:19 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:19 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:21 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:21 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:21 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:21 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:24:23 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:23 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:23 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:25 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:25 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:25 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:26 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:24:27 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:27 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:27 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:29 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:29 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:29 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:31 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:31 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:31 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:31 NAS upsmon[90853]: Poll UPS [[email protected]] failed - Data stale Dec 5 20:24:31 NAS upsmon[90853]: UPS [email protected] is unavailable Dec 5 20:24:33 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:33 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:34 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:35 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:35 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:36 NAS ool www[1149035]: /usr/local/emhttp/plugins/nut-dw/scripts/restart Dec 5 20:24:36 NAS rc.nut: Stopping the NUT services... Dec 5 20:24:36 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:36 NAS rc.nut: Network UPS Tools upsmon 2.8.2 Dec 5 20:24:36 NAS upsmon[90853]: Signal 15: exiting Dec 5 20:24:36 NAS upsd[90850]: User [email protected] logged out from UPS [ups] Dec 5 20:24:36 NAS upsd[90850]: mainloop: Interrupted system call Dec 5 20:24:36 NAS upsd[90850]: Signal 15: exiting Dec 5 20:24:36 NAS rc.nut: Network UPS Tools upsd 2.8.2 Dec 5 20:24:37 NAS usbhid-ups[90825]: WARNING: send_to_all: write 34 bytes to socket 9 failed (ret=-1), disconnecting: Broken pipe Dec 5 20:24:37 NAS usbhid-ups[90825]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Dec 5 20:24:37 NAS usbhid-ups[90825]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:37 NAS usbhid-ups[90825]: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:38 NAS usbhid-ups[90825]: Signal 15: exiting Dec 5 20:24:39 NAS rc.nut: fopen /var/run/nut/usbhid-ups-ups.pid: No such file or directory Dec 5 20:24:39 NAS rc.nut: Network UPS Tools - UPS driver controller 2.8.2 Dec 5 20:24:43 NAS rc.nut: Writing NUT configuration... Dec 5 20:24:46 NAS rc.nut: Updating permissions for NUT... Dec 5 20:24:46 NAS rc.nut: Checking if the NUT Runtime Statistics Module should be enabled... Dec 5 20:24:46 NAS rc.nut: Enabling the NUT Runtime Statistics Module... Dec 5 20:24:47 NAS rc.nut: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Dec 5 20:24:47 NAS rc.nut: Network UPS Tools - Generic HID driver 0.53 (2.8.2) Dec 5 20:24:47 NAS rc.nut: USB communication driver (libusb 1.0) 0.47 Dec 5 20:24:47 NAS rc.nut: libusb1: Could not open any HID devices: insufficient permissions on everything Dec 5 20:24:47 NAS rc.nut: No matching HID UPS found Dec 5 20:24:47 NAS rc.nut: Driver failed to start (exit status=1) Dec 5 20:24:47 NAS rc.nut: Network UPS Tools - UPS driver controller 2.8.2
December 23, 20241 yr The same problem. Changed time on battery to 0 and system is not shutting down. Didsomeone have a fix for this?
January 13, 20251 yr I have the same UPS and unfortunately the same error messages. However, when I let NUT run, after a while it causes my server to hang up. The error message repeats for about half an hour before it causes my server to hang up. I added pollonly: "enabled" to the ups.conf file. Let's see if it whil help... Jan 13 13:37:00 Tower usbhid-ups[207320]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Jan 13 13:37:00 Tower usbhid-ups[207320]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Jan 13 13:37:00 Tower usbhid-ups[207320]: libusb1: Could not open any HID devices: insufficient permissions on everything Jan 13 13:37:02 Tower usbhid-ups[207320]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Jan 13 13:37:02 Tower usbhid-ups[207320]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Jan 13 13:37:02 Tower usbhid-ups[207320]: libusb1: Could not open any HID devices: insufficient permissions on everything Jan 13 13:37:04 Tower upsmon[207380]: Poll UPS [[email protected]] failed - Data stale Jan 13 13:37:04 Tower usbhid-ups[207320]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Jan 13 13:37:04 Tower usbhid-ups[207320]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Jan 13 13:37:04 Tower usbhid-ups[207320]: libusb1: Could not open any HID devices: insufficient permissions on everything Jan 13 13:37:06 Tower usbhid-ups[207320]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Jan 13 13:37:06 Tower usbhid-ups[207320]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Jan 13 13:37:06 Tower usbhid-ups[207320]: libusb1: Could not open any HID devices: insufficient permissions on everything Jan 13 13:37:08 Tower usbhid-ups[207320]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Jan 13 13:37:08 Tower usbhid-ups[207320]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Jan 13 13:37:08 Tower usbhid-ups[207320]: libusb1: Could not open any HID devices: insufficient permissions on everything Jan 13 13:37:09 Tower upsmon[207380]: Poll UPS [[email protected]] failed - Data stale Jan 13 13:37:10 Tower usbhid-ups[207320]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Jan 13 13:37:10 Tower usbhid-ups[207320]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Jan 13 13:37:10 Tower usbhid-ups[207320]: libusb1: Could not open any HID devices: insufficient permissions on everything Jan 13 13:37:12 Tower usbhid-ups[207320]: #012Reconnecting. If you saw "nut_libusb_get_interrupt: Input/Output Error" or similar message in the log above, try setting "pollonly" flag in "ups.conf" options section for this driver! Jan 13 13:37:12 Tower usbhid-ups[207320]: device->Product is NULL so it is not possible to determine whether to activate max_report_size workaround Jan 13 13:37:12 Tower usbhid-ups[207320]: libusb1: Could not open any HID devices: insufficient permissions on everything
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