Hi All.

 

im no expert and fairly new so please be gentle.

since ive updated unraid, i just realised that my mover isnt moving my downloads. ive tried manually clicking move through shares from the folder where the files are, and ive tried Mover Tuner which usually controls these moves. luckily my Cache stopped allowing downloads at 90%. so lucky.

 

whats odd is if i use Krusader and try and move from cache to the folder that mover usually move to, i get a error saying that it can not be performed, but if i delete the files from cache, this works fine...

 

when i look in my terminal sys log, im getting a heap of failed alerts for dynamix, as below: (removed IP addresses)

 

 

Any help would be appreciated, as this is causing me major dramas. i have carried out a search and the mover issues ive come across, im not sure if they are related to this issue or not, i havnt restarted the server since the update. (was restarted when updated asked me to)

 

Regards

Brad

matrix-diagnostics-20241204-1813.zip

Edited December 4, 20241 yr by Matrix-B
added diagnostics

Please post the diagnostics.
 

53 minutes ago, JorgeB said:

Please post the diagnostics.
 

Hi mate. sorry just added it now. i did have a syslog error, but fixed that, the IP was wrong, it changed like over a year ago and only noticed this error haha, this isnt causing the issue though.

is it worth reverting back to the previous version of Unraid and see if that fixes the issue, as my cache is full and cant move anything to my raid, i can delete all the downloaded files thought that are suppose to be moved i think.

just noticed, it actually looks like its moving my plex folder to my cache, for some reason, as all the downloads that are in my ram are missing from my plex which where on my array, but when ive looked at the move settings, it all looks fine, it kinda looks like everything has been reversed for some reason. if i try and move through file manager from the cache to the array, i get a message saying not enough space, like it thinks my array is my cache and vise verse. if that makes sense. this is crazy bizzar.

2 hours ago, Matrix-B said:

if that makes sense

Not really, is it mover working or not? If not, which share?

42 minutes ago, JorgeB said:

Not really, is it mover working or not? If not, which share?

Mover is running. But nothing is happening. As above, I have the share (downloads) set as cache primary, array secondary. And the mover to move from cache (downloads) to array (plex folder), but it doesn't work and only seemed to have happened after I updated. If I delete a file from the download folder on cache, the space freed up is taken up by another file from the plex folder on the array into the cache download folder. Makes zero sense as I've not changed anything prior to it working other than upgrading unraid. And I re-installed plex last week, but was working fine then. I've tried removing the mover plugin i had installed and forcing a move from the download folder, but nothing happens. I can't move files in crusader or Windows where I have a mapped drive from the downloads folder to the plex movie folder where all my other movies are, I get a error saying no space. It's like my server thinks the array is the cache and it's full when it has 1tb of roon left. 

 

Is it worth trying to revert unraid back to a previous instance? 

Uninstall the mover tuning plugin and retest.

18 hours ago, JorgeB said:

Uninstall the mover tuning plugin and retest.

Tried this morning. Kinda worked but didn't... it moved the whole download folder to disk 5 and completely filled it. 

All the settings state that folder is to be in cache and contents get moved over all array, where now it only moves anything to disk 5. Now that's full, nothing will move anywhere else. 

Please see attached as this is completely wild... 

Post new diagnostics and the share name that was moved.

matrix-diagnostics-20241205-2019.zip

 

sure thing. please see attached.

the share folder name is "Downloads" from this directory "/mnt/user/Downloads"

its now spread across multiple drives, but the bulk of the data is on drive 5. unraid wont let me manually move through krusader the files from drive 5, it says theres not enough room on my drive to move the files to the correct folder, even though i have 900GB spread between all drives. is this because drive 5 is now full? it needs room? originally before this issue, drive 5 had the most room left out of all the drives, as it was the newest.

 

what i also dont understand, is the download folder which is set to receive all files from downloads in the cash no longer exisits.

 

i do have a backup flash drive from 4 days ago, im hoping the issue didnt start then. as this is when i installed a new plex docker and removed the old, as i had issues with plex, everything seemed to work for over 24 hours with no dramas. so  i updated unraid, and then a few hours later, the cache filled and everthting started erroring.

im not sure if that info helps at all?

 

cheers for the help so far. i have tomorrow off work, so i will have the time to try and rebuild the flash settings from backup if need be, im just not great at this level, so wanting to avoid this if possible.

 

Regards

i also just noticed this on all my indexers on radarr and sonarr: Unable to connect to indexer, please check your DNS settings and ensure that IPv6 is working or disabled. Connection refused.

 

again i havnt change any settings other than a unraid update. has the update changed a lot of settings for some reason, causing all these issues, as i find it weird that heaps of settings have changed for no reason?

 

Regards

 

Edited December 5, 20241 yr by Matrix-B

1 hour ago, Matrix-B said:

what i also dont understand, is the download folder which is set to receive all files from downloads in the cash no longer exisits

This is normal if all files for that share have been moved to the array.   It will get recreated if needed when new files are added to the share.

Writes are going to disk5 because it's set to highwater, and disk5 is much larger, it will start writing to the other disks once it reaches the next split point, though they are all almost full, you can change to fill up prefer it goes from disk1 down, until it reaches the floor.

8 hours ago, JorgeB said:

Writes are going to disk5 because it's set to highwater, and disk5 is much larger, it will start writing to the other disks once it reaches the next split point, though they are all almost full, you can change to fill up prefer it goes from disk1 down, until it reaches the floor.

Cheers. 

It's never moved the folders like this before. It's always moved just the files as instructed. Plus there's settings changed, and when I try and manually move, it says there's no room on my array. The HDD highwater setting has always been like this and never had this issue. 

If I wanted to revert setting back to an earlier save, whats the best way? As it looks like there's a few random things going on i don't understand 

It's working as it's supposed to with the settings you have, what behavior do you want to change?

On 12/6/2024 at 5:11 PM, JorgeB said:

It's working as it's supposed to with the settings you have, what behavior do you want to change?

i thought i would close this one out before starting a new one, the issue seemed to have rectified when i added a new drive, i think the disk space being so low might have been the culprit, as well as a few weird changes to docker locations.