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SMB Shares Inaccessible via Server Name but not IP all of a sudden?

CorserMoon
in General Support

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  • Community Expert

Earlier today I was working, accessing shares as normal, and all of a sudden, they became inaccessible:

 

image.png.39c07d4838a117043487352e3cd5dc22.png

 

image.png.61412bc281e486cad5f8a0e39d10ee06.png

 

After some troubleshooting, I figured out that they are accessible via the server's IP as well as the .local TLD. Same behavior on other computers in the house. This is annoying since just about everything that links to the server uses the name instead of IP and I am not excited about changing them all.

 

Troubleshooting steps:

  • Updated to 6.12.14 and rebooted
  • Rebooted desktop PC
  • Tried accessing from Windows 10 and 11
  • Turned SMB off/on
  • removed "local" from TLD setting in Management Access settings

 

Any ideas what's going on?

diagnostics-20241205-1317.zip

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