December 14, 20241 yr So I'm migrating a plex server from Debian to unRaid. So far I've got everything setup and local access works perfectly fine. However, Plex isn't available outside my network so I can't connect remotely. I've migrated the Plex config directly over as is. I've found threads about deleting the claim tokens and the userEmails from Preferences.xml. Which does not work. I've installed the official Plex Media Server container and the linuxserver Plex. Both have the same issue. I've started a Plex install from scratch, same issue. I reenabled my old Plex server, and I can connect to it without issue. I have had no trouble connecting remotely with my old machine. So I've essentially isolated it down to the unRaid box. At this point, is there anything else I can check networking wise? There is something with either Docker or the machine bios configuration and I don't know which.
December 15, 20241 yr Under your plex settings go to " remote access" does it show enabled? By default it uses Upnp to open a port if your router supports it and it is enabled. If you have "manually select a public port" selected than you need to forward that port in your router to your new plex server.
December 15, 20241 yr Author Yes it's enabled. When I disable it and then re-enable it it will show as connected for 5 seconds then unreachable. I've got upnp on my router enabled. I've tried selecting a port and port forwarding it in my router but it's the same result. I didn't have to do that with my debian install.
December 16, 20241 yr Author Solution So this has been resolved. I think once I took down the other plex server on the old host and rebooted my network it got through. But the Plex UI is still going from connected to unavailable. I had a friend try it who is outside my network and it worked. So anyone who is reading, if you've gone through a lot of debugging steps, have someone else try to connect.
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