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[SOLVED]Unriad cant access internet

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I have just moved home and set up cable internet in my new place.

 

I have the router connected to a switch which I have then connected to my unraid tower and my main pc.

 

My main pc can access the internet fine, I can access services on my unraid tower such as sabnzbd and sickbeard but I cannot access the web management utility even when using the ip.

 

I can access all the shares fine and play the media from them not problem.

 

I can use putty to remote log into the unraid tower but I have tried to ping google from the unraid tower and it fails.

 

Can anyone help, I have checked a similar problem on the forum but the poster could access the web utility where as I cant, so I dont seem to be able to change any of the unriad settings.

  • Author

Just a quick update I have attached a syslog file, not sure if its of any use.

 

syslog.txt

If you use a static IP try using DHCP instead and see if it will access that way. You can take the flash drive out and put it in your PC to edit the config/network.cfg file. Change "Use_DHCP=" to YES

 

EDIT: thought I'd add in case, if you have the clean powerdown script added you can just type powerdown and it will be clean(no parity check after boot). You can also edit the file from the console, use midnight commander(type mc at console) and navigate to /boot/config/network.cfg, hit F4 to edit, and change the value. After that you can exit MC and type

/etc/rc.d/rc.inet1 restart

.

 

This will restart the network.

Does running dhcpcd fix it?

do you have your DNS servers defined in your network.cfg?

 

can you ping a ip out on the net?  like 8.8.8.8?  (google's DNS server).....

 

if you can ping out on the net, then you have a DNS problem....  your router can be your default dns server or you can use googles at 8.8.8.8

 

Myk

  • Author

It was a DNS problem, I didn't change the DNS address or the gateway address in the network config file, and somehow I expected it to just work lol such a silly mistake.

 

Many thanks all for your help I really appreciate it.

  • Author

Ok looks like I spoke to soon, something really strange is happening now.

 

I had it all working fine then I came back to download something to the server and it couldn't access the internet so I checked all the settings and they seemed fine. I could access the web utility no problem.

 

So I restarted the server, everything worked fine I could download stuff for about a 1 minute or 2 then it lost internet connection again. Happens everytime I restart it.

 

It works for a short period of time, then it just stops working.

 

I have checked all the dns and gateway settings and they are the same as my pc which does not loose connection at all.

 

Not really sure whats going on  now.

Checked the cable make sure they do not have any kinks, brakes, etc.

Try a different port on your router or switch (the best would be the one your PC uses, as you know that one works properly).  If you have the same issue there is something wrong with your NIC or the driver for it.  Pick up an Intel gigabit NIC assuming you have a free slot on the motherboard.

Checked the cable make sure they do not have any kinks, brakes, etc.

are you using static IP adresses?  If so, could you have two devices on your LAN with the same IP address?
  • Author

I am using a static ip yes, how do I check for duplicates?

 

I have also tried obtaining Ip automatically still no luck.

 

Ive tried different cables, different ports even connecting directly to the router.

 

Can someone just check to see if my network settings look ok:

 

Net mask: 255.255.255.0

Gateway: 192.168.1.254

Dns: 192.168.1.254

 

Theres are the settings I got from my pc network:

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.254

DNS Server: 192.168.1.254

 

Surely if the NIC was playing up then I wouldn't be able to access the tower at all. At the moment I can access all the shares the web utility everything but the server cant access the web.

 

Is it possible that something on router is causing this, ive just got a bt home hub, are there any known issues or anything like that.

 

Thanks again for all your help, this is rather confusing and frustrating lol

 

Can you access your flash drive, go under config--> network, open it with notepad, and what do you have there?

 

 

# Generated network settings

USE_DHCP=

IPADDR=

NETMASK=

GATEWAY=

MTU=

 

  • Author

Here is what the network.cfg contains:

 

 

# Generated settings:

USE_DHCP=no

IPADDR=192.168.1.66

NETMASK=255.255.255.0

GATEWAY=192.168.1.254

DHCP_KEEPRESOLV=yes

DNS_SERVER1=192.168.1.254

DNS_SERVER2=

DNS_SERVER3=

 

I am using a static ip yes, how do I check for duplicates?

 

Assuming none of your systems are running firewalls that block ping (ICMP) wait until the unRAID box loses network access and then try pinging the unRAID ip from another machine.  If unRAID cannot ping anything but other things can ping the unRAID IP address you almost certainly have a conflict.  You could also try running unRAID on 192.168.1.253 as that address is likely out of the DHCP scope of most routers, and probably not assigned to anything. 

 

Generally consumer modems/routers running DHCP give out address either at the lowest part of the block (192.168.1.1-192.168.1.100) or starting at 100 (192.168.1.100-192.168.1.200), at least from what I've seen.

  • Author

From my pc I can ping external addresses like 8.8.8.8 and I can ping unraid tower fine.

 

From my unraid tower I can ping my pc fine, but I cannot ping an external address like 8.8.8.8.

 

When I try 8.8.8.8 on my unraid tower all i get is "Destination Host Unreachable"

You can also confirm gateway and dns settings on pc. Those settings should work on unRaid system.

what does a CLI command of 'ifconfig' bring back?

 

Myk

 

  • Author

Hi all, sorry for the long delay, things have been a little hectic lately.

 

I changed the IP address to the one like sureguy suggested and that seemed to solve the problem, so it must have been conflicting with another ip address somewhere.

 

Thanks again to everyone for your help, I really appreciate it.

 

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