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Half the RAM - BIOS shows 64GB Unraid Shows 32GB

Featured Replies

I have just noticed, that unraid is reporting the RAM as only 32GB, I thought this was strange so went into BIOS and checked, 64GB was showing... Reseated RAM sticks, checked again and 64GB showing. Boot to unraid 7.0.0-rc.2 and memory showing 32GB

image.thumb.png.5d2ee5e3855050f596edad1aa0d0dc6d.pngserver-diagnostics-20241224-1100.zip

 

Not sure if this something related to unraid, bios or bad a memory module... Diagnostics attached.

Solved by bally12345

  • Community Expert

It's just a display issue, possibly a BIOS/DMI bug, but Unraid is using the 64GB:

 

               total        used        free      shared  buff/cache   available
Mem:            62Gi        31Gi        12Gi       790Mi        20Gi        30Gi
Swap:             0B          0B          0B
Total:          62Gi        31Gi        12Gi

 

  • Author
9 hours ago, JorgeB said:

It's just a display issue, possibly a BIOS/DMI bug, but Unraid is using the 64GB:

 

               total        used        free      shared  buff/cache   available
Mem:            62Gi        31Gi        12Gi       790Mi        20Gi        30Gi
Swap:             0B          0B          0B
Total:          62Gi        31Gi        12Gi

 

 

That's good to know, I checked the bios and it's only latest version. Not sure what DMI is tbf but to be fair don't know how long it has been displaying like that. Not been on v7 for too long. 

  • 4 weeks later...
  • Author
On 12/24/2024 at 11:07 AM, JorgeB said:

It's just a display issue, possibly a BIOS/DMI bug, but Unraid is using the 64GB:

 

               total        used        free      shared  buff/cache   available
Mem:            62Gi        31Gi        12Gi       790Mi        20Gi        30Gi
Swap:             0B          0B          0B
Total:          62Gi        31Gi        12Gi

 

 

This doesnt make sense, it cant be BIOS issue as its the same version when it was previously working. Also cleared settings to default for good measure. Still not showing correctly.


Has to be a bug but dont fancy rolling back to v6 now that I am on v7.0.0

  • 1 month later...
  • Author

This has crept back in since 7.0.1, it appeared to have fixed itself in v7.0.0

  • 3 months later...
  • Author

Still seeing this issue and its annoying, got the latest bios version installed, defaulted bios settings moved ram slots but still only showing half the memory.

Anyone else having this issue or just me?

Screenshot_26-6-2025_155655_192.168.1.3.jpeg

root@Server:~# lshw -class memory
  *-firmware:0              
       description: BIOS
       vendor: American Megatrends International, LLC.
       physical id: 1
       version: 1.D0
       date: 09/26/2024
       size: 64KiB
       capacity: 32MiB
       capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification uefi
  *-memory
       description: System Memory
       physical id: 3a
       slot: System board or motherboard
       size: 64GiB
     *-bank:0
          description: [empty]
          physical id: 0
          slot: Controller0-DIMMA1
     *-bank:1
          description: DIMM DDR4 Synchronous 3200 MHz (0.3 ns)
          product: CT32G4DFD832A.M16FF
          vendor: Crucial Technology
          physical id: 1
          serial: E7F10F79
          slot: Controller0-DIMMA2
          size: 32GiB
          width: 64 bits
          clock: 3200MHz (0.3ns)
  *-firmware:1
       description: BIOS
       physical id: 3d5c
       size: 8KiB
       capacity: 64KiB
  *-firmware:2
       description: BIOS
       physical id: 2
       size: 1MiB
  *-firmware:3
       description: BIOS
       physical id: 3
       size: 1MiB
  *-firmware:4
       description: BIOS
       physical id: 4
       size: 1MiB
  *-firmware:5
       description: BIOS
       physical id: 5
       size: 1MiB
  *-firmware:6
       description: BIOS
       physical id: 6
       size: 1MiB
       capabilities: edd
  *-firmware:7
       description: BIOS
       physical id: 7
       size: 1MiB
  *-firmware:8
       description: BIOS
       physical id: 9
       size: 1MiB
  *-firmware:9
       description: BIOS
       physical id: a
       size: 1023KiB
  *-firmware:10
       description: BIOS
       physical id: b
       size: 1MiB
  *-firmware:11
       description: BIOS
       physical id: 8
       size: 1MiB
  *-firmware:12
       description: BIOS
       physical id: c
       size: 1MiB
  *-firmware:13
       description: BIOS
       physical id: d
       size: 1MiB
  *-firmware:14
       description: BIOS
       physical id: e
       size: 1MiB
  *-firmware:15
       description: BIOS
       physical id: f
       size: 1MiB
  *-firmware:16
       description: BIOS
       physical id: 10
       size: 1MiB
  *-firmware:17
       description: BIOS
       physical id: 11
       size: 1MiB
  *-firmware:18
       description: BIOS
       physical id: 12
       size: 1MiB
  *-firmware:19
       description: BIOS
       physical id: 13
       size: 1MiB
  *-firmware:20
       description: BIOS
       physical id: 14
       size: 1MiB
  *-firmware:21
       description: BIOS
       physical id: 15
       size: 1MiB
  *-firmware:22
       description: BIOS
       physical id: 16
       size: 1MiB
  *-firmware:23
       description: BIOS
       physical id: 17
       size: 1MiB
  *-firmware:24
       description: BIOS
       physical id: 18
       size: 1MiB
  *-firmware:25
       description: BIOS
       physical id: 19
       size: 1MiB
  *-firmware:26
       description: BIOS
       physical id: 1a
       size: 1MiB
  *-firmware:27
       description: BIOS
       physical id: 1b
       size: 1MiB
  *-firmware:28
       description: BIOS
       physical id: 1c
       size: 1MiB
  *-firmware:29
       description: BIOS
       physical id: 1d
       size: 1MiB
  *-firmware:30
       description: BIOS
       physical id: 1e
       size: 1MiB
       capabilities: bootselect socketedrom int13floppy360 int13floppy720 int13floppy2880 int5printscreen int9keyboard int17printer int10video
  *-firmware:31
       description: BIOS
       physical id: 1f
       size: 1MiB
       capabilities: eisa pcmcia pnp apm upgrade vesa escd socketedrom pcmciaboot edd int13floppytoshiba int13floppy360 int5printscreen int14serial int17printer int10video
  *-firmware:32
       description: BIOS
       physical id: 20
       size: 1MiB
       capacity: 7MiB
  *-firmware:33
       description: BIOS
       physical id: 21
       size: 578KiB
       capacity: 7488KiB
       capabilities: isa mca eisa pcmcia pnp apm upgrade vesa escd pcmciaboot edd int13floppytoshiba int13floppy360 int5printscreen int9keyboard int17printer int10video
  *-firmware:34
       description: BIOS
       vendor: Crucial Technology
       physical id: 22
       size: 558KiB
       capacity: 7MiB
  *-firmware:35
       description: BIOS
       vendor: TPM 2.0
       physical id: 6f43
       size: 578KiB
       capacity: 6976KiB
       capabilities: mca eisa pnp shadowing vesa escd bootselect int13floppynec int13floppytoshiba int13floppy720 int5printscreen int9keyboard int17printer
  *-firmware:36
       description: BIOS
       physical id: 23
       size: 1MiB
  *-firmware:37
       description: BIOS
       physical id: 24
       size: 1MiB
  *-firmware:38
       description: BIOS
       physical id: 25
       size: 1MiB
       capabilities: int13floppy720 int13floppy2880 int10video
  *-firmware:39
       description: BIOS
       physical id: 26
       size: 1MiB
       capabilities: pcmcia pnp escd bootselect socketedrom pcmciaboot edd int13floppytoshiba int13floppy360 int13floppy2880 int5printscreen int9keyboard int17printer int10video
  *-firmware:40
       description: BIOS
       physical id: 27
       size: 1MiB
       capacity: 4352KiB
  *-firmware:41
       description: BIOS
       physical id: 28
       size: 756KiB
       capacity: 7104KiB
       capabilities: isa mca eisa pnp shadowing vesa escd bootselect socketedrom pcmciaboot edd int13floppytoshiba int13floppy360 int5printscreen int9keyboard int17printer int10video
  *-firmware:42
       description: BIOS
       physical id: 29
       size: 582KiB
       capacity: 7360KiB
  *-firmware:43
       description: BIOS
       physical id: 4300
       size: 566KiB
       capacity: 6976KiB
  *-firmware:44
       description: BIOS
       physical id: 6e6f
       size: 590KiB
       capacity: 6528KiB
       capabilities: isa mca eisa pcmcia shadowing vesa bootselect pcmciaboot edd int13floppytoshiba int5printscreen int10video usb ls120boot zipboot
  *-firmware:45
       description: BIOS
       physical id: 3f1f
       size: 1MiB
       capacity: 16MiB
  *-firmware:46
       description: BIOS
       physical id: 2a
       size: 1MiB
       capabilities: int13floppy720 int13floppy2880 int9keyboard int17printer
  *-firmware:47
       description: BIOS
       physical id: 2b
       size: 1MiB
       capabilities: pcmcia pnp upgrade vesa bootselect socketedrom pcmciaboot edd int13floppynec int10video
  *-firmware:48
       description: BIOS
       physical id: 2c
       size: 1MiB
       capacity: 2816KiB
  *-firmware:49
       description: BIOS
       physical id: 2d
       size: 852KiB
       capacity: 4160KiB
       capabilities: pcmcia upgrade escd socketedrom pcmciaboot edd int13floppy360 int5printscreen int14serial int10video
  *-firmware:50
       description: BIOS
       physical id: 0
       size: 767KiB
       capacity: 4736KiB
  *-firmware:51
       description: BIOS
       vendor: 2021-05-15T00:00:00Z
       physical id: 2b00
       version: ?
       size: 732KiB
       capacity: 5440KiB
       capabilities: eisa pnp int13floppy2880 int14serial
  *-firmware:52
       description: BIOS
       physical id: 401f
       size: 686KiB
       capabilities: pnp shadowing int9keyboard int14serial int10video netboot
  *-cache:0
       description: L1 cache
       physical id: 49
       slot: L1 Cache
       size: 288KiB
       capacity: 288KiB
       capabilities: synchronous internal write-back data
       configuration: level=1
  *-cache:1
       description: L1 cache
       physical id: 4a
       slot: L1 Cache
       size: 192KiB
       capacity: 192KiB
       capabilities: synchronous internal write-back instruction
       configuration: level=1
  *-cache:2
       description: L2 cache
       physical id: 4b
       slot: L2 Cache
       size: 7680KiB
       capacity: 7680KiB
       capabilities: synchronous internal write-back unified
       configuration: level=2
  *-cache:3
       description: L3 cache
       physical id: 4c
       slot: L3 Cache
       size: 24MiB
       capacity: 24MiB
       capabilities: synchronous internal write-back unified
       configuration: level=3
  *-cache:4
       description: L1 cache
       physical id: 4d
       slot: L1 Cache
       size: 256KiB
       capacity: 256KiB
       capabilities: synchronous internal write-back data
root@Server:~# lshw -class memory
  *-firmware:0              
       description: BIOS
       vendor: American Megatrends International, LLC.
       physical id: 1
       version: 1.D0
       date: 09/26/2024
       size: 64KiB
       capacity: 32MiB
       capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification uefi
  *-memory
       description: System Memory
       physical id: 3a
       slot: System board or motherboard
       size: 64GiB
     *-bank:0
          description: [empty]
          physical id: 0
          slot: Controller0-DIMMA1
     *-bank:1
          description: DIMM DDR4 Synchronous 3200 MHz (0.3 ns)
          product: CT32G4DFD832A.M16FF
          vendor: Crucial Technology
          physical id: 1
          serial: E7F10F79
          slot: Controller0-DIMMA2
          size: 32GiB
          width: 64 bits
          clock: 3200MHz (0.3ns)
  *-firmware:1
       description: BIOS
       physical id: 3d5c
       size: 8KiB
       capacity: 64KiB
  *-firmware:2
       description: BIOS
       physical id: 2
       size: 1MiB
  *-firmware:3
       description: BIOS
       physical id: 3
       size: 1MiB
  *-firmware:4
       description: BIOS
       physical id: 4
       size: 1MiB
  *-firmware:5
       description: BIOS
       physical id: 5
       size: 1MiB
  *-firmware:6
       description: BIOS
       physical id: 6
       size: 1MiB
       capabilities: edd
  *-firmware:7
       description: BIOS
       physical id: 7
       size: 1MiB
  *-firmware:8
       description: BIOS
       physical id: 9
       size: 1MiB
  *-firmware:9
       description: BIOS
       physical id: a
       size: 1023KiB
  *-firmware:10
       description: BIOS
       physical id: b
       size: 1MiB
  *-firmware:11
       description: BIOS
       physical id: 8
       size: 1MiB
  *-firmware:12
       description: BIOS
       physical id: c
       size: 1MiB
  *-firmware:13
       description: BIOS
       physical id: d
       size: 1MiB
  *-firmware:14
       description: BIOS
       physical id: e
       size: 1MiB
  *-firmware:15
       description: BIOS
       physical id: f
       size: 1MiB
  *-firmware:16
       description: BIOS
       physical id: 10
       size: 1MiB
  *-firmware:17
       description: BIOS
       physical id: 11
       size: 1MiB
  *-firmware:18
       description: BIOS
       physical id: 12
       size: 1MiB
  *-firmware:19
       description: BIOS
       physical id: 13
       size: 1MiB
  *-firmware:20
       description: BIOS
       physical id: 14
       size: 1MiB
  *-firmware:21
       description: BIOS
       physical id: 15
       size: 1MiB
  *-firmware:22
       description: BIOS
       physical id: 16
       size: 1MiB
  *-firmware:23
       description: BIOS
       physical id: 17
       size: 1MiB
  *-firmware:24
       description: BIOS
       physical id: 18
       size: 1MiB
  *-firmware:25
       description: BIOS
       physical id: 19
       size: 1MiB
  *-firmware:26
       description: BIOS
       physical id: 1a
       size: 1MiB
  *-firmware:27
       description: BIOS
       physical id: 1b
       size: 1MiB
  *-firmware:28
       description: BIOS
       physical id: 1c
       size: 1MiB
  *-firmware:29
       description: BIOS
       physical id: 1d
       size: 1MiB
  *-firmware:30
       description: BIOS
       physical id: 1e
       size: 1MiB
       capabilities: bootselect socketedrom int13floppy360 int13floppy720 int13floppy2880 int5printscreen int9keyboard int17printer int10video
  *-firmware:31
       description: BIOS
       physical id: 1f
       size: 1MiB
       capabilities: eisa pcmcia pnp apm upgrade vesa escd socketedrom pcmciaboot edd int13floppytoshiba int13floppy360 int5printscreen int14serial int17printer int10video
  *-firmware:32
       description: BIOS
       physical id: 20
       size: 1MiB
       capacity: 7MiB
  *-firmware:33
       description: BIOS
       physical id: 21
       size: 578KiB
       capacity: 7488KiB
       capabilities: isa mca eisa pcmcia pnp apm upgrade vesa escd pcmciaboot edd int13floppytoshiba int13floppy360 int5printscreen int9keyboard int17printer int10video
  *-firmware:34
       description: BIOS
       vendor: Crucial Technology
       physical id: 22
       size: 558KiB
       capacity: 7MiB
  *-firmware:35
       description: BIOS
       vendor: TPM 2.0
       physical id: 6f43
       size: 578KiB
       capacity: 6976KiB
       capabilities: mca eisa pnp shadowing vesa escd bootselect int13floppynec int13floppytoshiba int13floppy720 int5printscreen int9keyboard int17printer
  *-firmware:36
       description: BIOS
       physical id: 23
       size: 1MiB
  *-firmware:37
       description: BIOS
       physical id: 24
       size: 1MiB
  *-firmware:38
       description: BIOS
       physical id: 25
       size: 1MiB
       capabilities: int13floppy720 int13floppy2880 int10video
  *-firmware:39
       description: BIOS
       physical id: 26
       size: 1MiB
       capabilities: pcmcia pnp escd bootselect socketedrom pcmciaboot edd int13floppytoshiba int13floppy360 int13floppy2880 int5printscreen int9keyboard int17printer int10video
  *-firmware:40
       description: BIOS
       physical id: 27
       size: 1MiB
       capacity: 4352KiB
  *-firmware:41
       description: BIOS
       physical id: 28
       size: 756KiB
       capacity: 7104KiB
       capabilities: isa mca eisa pnp shadowing vesa escd bootselect socketedrom pcmciaboot edd int13floppytoshiba int13floppy360 int5printscreen int9keyboard int17printer int10video
  *-firmware:42
       description: BIOS
       physical id: 29
       size: 582KiB
       capacity: 7360KiB
  *-firmware:43
       description: BIOS
       physical id: 4300
       size: 566KiB
       capacity: 6976KiB
  *-firmware:44
       description: BIOS
       physical id: 6e6f
       size: 590KiB
       capacity: 6528KiB
       capabilities: isa mca eisa pcmcia shadowing vesa bootselect pcmciaboot edd int13floppytoshiba int5printscreen int10video usb ls120boot zipboot
  *-firmware:45
       description: BIOS
       physical id: 3f1f
       size: 1MiB
       capacity: 16MiB
  *-firmware:46
       description: BIOS
       physical id: 2a
       size: 1MiB
       capabilities: int13floppy720 int13floppy2880 int9keyboard int17printer
  *-firmware:47
       description: BIOS
       physical id: 2b
       size: 1MiB
       capabilities: pcmcia pnp upgrade vesa bootselect socketedrom pcmciaboot edd int13floppynec int10video
  *-firmware:48
       description: BIOS
       physical id: 2c
       size: 1MiB
       capacity: 2816KiB
  *-firmware:49
       description: BIOS
       physical id: 2d
       size: 852KiB
       capacity: 4160KiB
       capabilities: pcmcia upgrade escd socketedrom pcmciaboot edd int13floppy360 int5printscreen int14serial int10video
  *-firmware:50
       description: BIOS
       physical id: 0
       size: 767KiB
       capacity: 4736KiB
  *-firmware:51
       description: BIOS
       vendor: 2021-05-15T00:00:00Z
       physical id: 2b00
       version: ?
       size: 732KiB
       capacity: 5440KiB
       capabilities: eisa pnp int13floppy2880 int14serial
  *-firmware:52
       description: BIOS
       physical id: 401f
       size: 686KiB
       capabilities: pnp shadowing int9keyboard int14serial int10video netboot
  *-cache:0
       description: L1 cache
       physical id: 49
       slot: L1 Cache
       size: 288KiB
       capacity: 288KiB
       capabilities: synchronous internal write-back data
       configuration: level=1
  *-cache:1
       description: L1 cache
       physical id: 4a
       slot: L1 Cache
       size: 192KiB
       capacity: 192KiB
       capabilities: synchronous internal write-back instruction
       configuration: level=1
  *-cache:2
       description: L2 cache
       physical id: 4b
       slot: L2 Cache
       size: 7680KiB
       capacity: 7680KiB
       capabilities: synchronous internal write-back unified
       configuration: level=2
  *-cache:3
       description: L3 cache
       physical id: 4c
       slot: L3 Cache
       size: 24MiB
       capacity: 24MiB
       capabilities: synchronous internal write-back unified
       configuration: level=3
  *-cache:4
       description: L1 cache
       physical id: 4d
       slot: L1 Cache
       size: 256KiB
       capacity: 256KiB
       capabilities: synchronous internal write-back data
       configuration: level=1
  *-cache:5
       description: L1 cache
       physical id: 4e
       slot: L1 Cache
       size: 512KiB
       capacity: 512KiB
       capabilities: synchronous internal write-back instruction
       configuration: level=1
  *-cache:6
       description: L2 cache
       physical id: 4f
       slot: L2 Cache
       size: 4MiB
       capacity: 4MiB
       capabilities: synchronous internal write-back unified
       configuration: level=2
  *-cache:7
       description: L3 cache
       physical id: 50
       slot: L3 Cache
       size: 24MiB
       capacity: 24MiB
       capabilities: synchronous internal write-back unified
       configuration: level=3
  *-memory UNCLAIMED
       description: RAM memory
       product: Raptor Lake-S PCH Shared SRAM
       vendor: Intel Corporation
       physical id: 14.2
       bus info: pci@0000:00:14.2
       version: 11
       width: 64 bits
       clock: 33MHz (30.3ns)
       capabilities: pm cap_list
       configuration: latency=0
       resources: iomemory:610-60f iomemory:610-60f memory:6101124000-6101127fff memory:610112a000-610112afff
root@Server:~# 

Edited by bally12345
added lshw -class memory result

  • Author
  • Solution

Narrowed it down to CoreFreq plugin, removed it and that sorted everything!

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