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Unraid 7 gui crash and need to reboot

Featured Replies

Hi 

After the update my server randomly crash the gui, plex stop to work and I can't access the gui, I have to manually reboot physically and everything go back to work...

 

How I can fix it?

 

Thx a lot as usual

tower-diagnostics-20250121-2139.zip

Edited by Skakrew
Grammar

  • 3 weeks later...
  • Author
On 1/22/2025 at 8:40 AM, JorgeB said:

Enable the syslog server and post that after a crash.

Hi

Here we are... yesterday the gui stopped to work. Plex didnt work... was offline for like 24 hours and today was back as usual...

 

Here is the log, cant understand what freeze my system

 

Thx for any help

syslog-192.168.1.69.log

  • Community Expert
19 minutes ago, Skakrew said:

Hi

Here we are... yesterday the gui stopped to work. Plex didnt work... was offline for like 24 hours and today was back as usual...

 

Here is the log, cant understand what freeze my system

 

Thx for any help

syslog-192.168.1.69.log 234.52 kB · 0 downloads

 

It ran OOM at 07:15 and whatever is trying to open port 51820 is failing. Python was doing something at the time which ran the host OOM

 

 

Edited to add, MakeMKV was doing something too which tipped it over

Edited by Michael_P

  • Author
7 minutes ago, Michael_P said:

 

It ran OOM at 07:15 and whatever is trying to open port 51820 is failing. Python was doing something at the time which ran the host OOM

I quiet sure is the kometa script, but usually dosent made any problem, before 7.0 update at least

Edited by Skakrew

  • Community Expert
1 minute ago, Skakrew said:

I quiet sure is the komwta script, but usually dosent made any problem, before 7.0 update at least

 

MakeMKV was doing something at the time, so makes sense. Yesterday, it ran OOM yesterday too at 22:17 but never finished logging what it killed.

  • Author
7 minutes ago, Michael_P said:

 

MakeMKV was doing something at the time, so makes sense. Yesterday, it ran OOM yesterday too at 22:17 but never finished logging what it killed.

Thx a lot, ill try to dig that

  • Author

51820 is the vpn

I use the included wireguard

Thats strange

  • Author

I really don't know the best way to read and understand this logs...

  • Community Expert
16 minutes ago, Skakrew said:

51820 is the vpn

I use the included wireguard

Thats strange

 

I don't use it, but see if there's a upnp setting in there and disable it if your network isn't using it.

 

12 minutes ago, Skakrew said:

I really don't know the best way to read and understand this logs...

 

Google is your friend there :)

  • Author
1 minute ago, Michael_P said:

 

I don't use it, but see if there's a upnp setting in there and disable it if your network isn't using it.

 

 

Google is your friend there :)

Thx I check it out

  • Author

Ok i still investigating and found what the problem is

 

In fix common problems plugin fountain the error

 

Out of memory errors detected on yoir server 

 

 

  • Community Expert
3 minutes ago, Skakrew said:

Ok i still investigating and found what the problem is

 

In fix common problems plugin fountain the error

 

Out of memory errors detected on yoir server 

 

 

 

FCP will continue to warn you until you reboot the server and the log is cleared - if it sees OOM in the log, it sends an alert

  • Author

Oom can be related to docker img being full? I have the suspect that an app is using it as a cache but can't identify wich one

  • Community Expert
13 minutes ago, Skakrew said:

Oom can be related to docker img being full?

 

No, when the system doesn't have anymore RAM to allocate to a process it invokes OOM and the reaper goes and tries to find the process it thinks is running away and kills it to save the system from crashing

  • Author

Ah ok 

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