February 4, 20251 yr so, this all started when i had an issue with my plex install and as a troubleshooting step i went to reinstall it, when i went into the app store initially it said it didn't have an internet connection, i've already tried verifying time servers, i've tried a bunch of different dns servers, im at a bit of a loss, that being said my experience with unraid has been mostly surface level thus far. any and all help would be appreciated, i included a diagnostic folder as well. tower-diagnostics-20250204-0752.zip
February 5, 20251 yr Author none of the comments on that particular thread seem to be of help, i'm still getting the same ssl verification issue when i run the install, i probably should have mentioned the specific error that i was getting on the initial post
February 5, 20251 yr 28 minutes ago, that1guy said: ssl verification issue Check that the date and time are correctly set.
February 5, 20251 yr Author i've tried, did double check again, still same issue, i've tried verifying time, resetting my network settings, and im sure some other stuff im missing. next steps?
February 5, 20251 yr Post a screenshot from Settings - Data and Time, also the output from: from the Unraid terminal, please run: ping mothership.unraid.net If that comes back without packet loss, please also run: nslookup -debug mothership.unraid.net and provide the output via an attached text file to this email/ticket
February 9, 20251 yr Everything looks fine, to rule out a config issue, try booting with a new flash drive, no key needed, and see if you can install CA.
February 23, 20251 yr I have made a big mess and I am unsure of how to fix it. I was on unraid 7.0 and things were smooth sailing. I set up wireguard and was able to access the unraid server but couldnt get my traffic outside of unraid to be tunneled. So i read to turn on custom host network access would fix it. WRONG! So i turned it off. it messed with all the networking of the dockers and now I dont have access to internet through the community app store. So then this morning I finally downgraded to 6.1.2 thinking it would correct whatever is messed up. NOPE. Then i tried to go back to 7.0 and it cant connect to do that. I can ping my router from the terminal but i get no response when ping mothership.unraid.net. Any help is greatly appreciate.
February 23, 20251 yr Thank you for your response. I completed the task and still no access to app store or update back to 7.0
February 23, 20251 yr 1 hour ago, electrician353 said: messed with all the networking of the dockers Disable Docker in Settings.
February 23, 20251 yr Have you tried the app store again after disabling docker? If that still doesn't work, boot in SAFE mode and try again. Try other DNS settings.
February 23, 20251 yr i hope you managed to fix your time servers in the meantime, because "_com" is not a valid domain. (i mean, i see what youre trying to accomplish but relying sole on one single one is a tat wild, get at least a second working backup one) Edited February 23, 20251 yr by Mainfrezzer
February 23, 20251 yr 4 minutes ago, Mainfrezzer said: i hope you managed to fix your time servers in the meantime, because "_com" is not a valid domain. That was an earlier user (OP) on this thread.
February 23, 20251 yr 4 minutes ago, trurl said: That was an earlier user (OP) on this thread. i know^^
February 23, 20251 yr yes i tried changing the dns services earlier this morning with no success. I have booted in safe mode and it prompts for me to install the community applications. i click install and it says network error.
February 23, 20251 yr 2 hours ago, electrician353 said: get no response when ping mothership.unraid.net Can anything on your network ping that?
February 23, 20251 yr I found the solution. turned off VPN and it works! Thank you all for your support to my stupidity.
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