February 8, 20251 yr I recently purchased a refurbished 12tb SeaGate hard drive to add to my Unraid server via an external HD dock. However, after a couple hours of reboots, attempted formatting and preclears, the drive still shows up as "Unmountable: Unsupported or no file system". I'm not seeing any errors in any of the logs to point me in any directions, though. Can anyone assist? mainframe-diagnostics-20250208-1329.zip
February 9, 20251 yr Community Expert Feb 8 10:15:29 Mainframe kernel: usb 2-2: reset SuperSpeed Plus Gen 2x1 USB device number 3 using xhci_hcd ### [PREVIOUS LINE REPEATED 5 TIMES] ### Feb 8 10:15:31 Mainframe kernel: usb 2-2: can't restore configuration #1 (error=-71) Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=DRIVER_OK cmd_age=1s Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] tag#0 CDB: opcode=0x8a 8a 00 00 00 00 00 00 00 00 00 00 00 00 28 00 00 Feb 8 10:15:31 Mainframe kernel: I/O error, dev sdc, sector 0 op 0x1:(WRITE) flags 0x0 phys_seg 5 prio class 2 Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 0, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 1, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 3, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 4, lost async page write Feb 8 10:15:31 Mainframe kernel: usb 2-2: USB disconnect, device number 3 Feb 8 10:15:31 Mainframe kernel: device offline error, dev sdc, sector 23437770712 op 0x1:(WRITE) flags 0x0 phys_seg 1 prio class 2 Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721339, lost async page write Feb 8 10:15:31 Mainframe kernel: device offline error, dev sdc, sector 23437770720 op 0x1:(WRITE) flags 0x800 phys_seg 4 prio class 2 Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721340, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721341, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721342, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721343, lost async page write Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] Synchronizing SCSI cache Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK Feb 8 10:15:31 Mainframe kernel: usb 2-2: new SuperSpeed Plus Gen 2x1 USB device number 4 using xhci_hcd Difficult to say if it's just a USB or disk problem, try again with the disk in a SATA port.
February 9, 20251 yr Author 4 hours ago, JorgeB said: Feb 8 10:15:29 Mainframe kernel: usb 2-2: reset SuperSpeed Plus Gen 2x1 USB device number 3 using xhci_hcd ### [PREVIOUS LINE REPEATED 5 TIMES] ### Feb 8 10:15:31 Mainframe kernel: usb 2-2: can't restore configuration #1 (error=-71) Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=DRIVER_OK cmd_age=1s Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] tag#0 CDB: opcode=0x8a 8a 00 00 00 00 00 00 00 00 00 00 00 00 28 00 00 Feb 8 10:15:31 Mainframe kernel: I/O error, dev sdc, sector 0 op 0x1:(WRITE) flags 0x0 phys_seg 5 prio class 2 Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 0, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 1, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 3, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 4, lost async page write Feb 8 10:15:31 Mainframe kernel: usb 2-2: USB disconnect, device number 3 Feb 8 10:15:31 Mainframe kernel: device offline error, dev sdc, sector 23437770712 op 0x1:(WRITE) flags 0x0 phys_seg 1 prio class 2 Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721339, lost async page write Feb 8 10:15:31 Mainframe kernel: device offline error, dev sdc, sector 23437770720 op 0x1:(WRITE) flags 0x800 phys_seg 4 prio class 2 Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721340, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721341, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721342, lost async page write Feb 8 10:15:31 Mainframe kernel: Buffer I/O error on dev sdc, logical block 2929721343, lost async page write Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] Synchronizing SCSI cache Feb 8 10:15:31 Mainframe kernel: sd 2:0:0:0: [sdc] Synchronize Cache(10) failed: Result: hostbyte=0x01 driverbyte=DRIVER_OK Feb 8 10:15:31 Mainframe kernel: usb 2-2: new SuperSpeed Plus Gen 2x1 USB device number 4 using xhci_hcd Difficult to say if it's just a USB or disk problem, try again with the disk in a SATA port. I unfortunately don't have any SATA ports to test, this is in a NUC style mini PC. Is there any other way I can troubleshoot the USB enclosure?
February 10, 20251 yr Community Expert Try using a different USB port, different cable, or failing that, a different enclosure, and note that USB is not recommended for Unraid.
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