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EVERYTHING is locking up/stalling: OS, Dockers, Updates, Menus...

Featured Replies

Hi all,

 

Been a minute. Hope everyone is doing well!

 

(Before anyone asks, I am unable to run Diagnostics to attach...see image below)

So... as the title implies, my one sever seems to be dying as various Dockers have just stopped working or only work for one or two clicks.

 

First I was unable to access the Server over the network (other server is fine).

Then:

   Once I managed to get to the 'Dashboard', I couldn't move through the menus.

   I restarted and that seems to have resolved. In total  have restarted 30 time and run Parity almost as many times.

  

In an effort to make this short, I just saw an OOM error (32Gb, and never a problem in the past), ---OS loads fine but then just doesn't respond (just stalls/locks up), ----tried to update some of the Dockers...button "Yes, Update It" changes color but does absolutely nothing (I have to type in the address bar which page I want to switch to).

 

I'm not blaming it at all, but this seems to have all started when I noticed the Nextcloud Db (MariaDb) was corrupted; pictures missing, docs in wrong folders, and so on.

 

While I really do not want to flush this entire setup as it is my 'workhorse server', I can print out the "Edit" pages for everything. I feel Nextcloud is beyond repair though. So if there is a way to at least save the Nextcloud images and docs, I am all for dumping Nextcloud completely.

 

As always... I appreciate any and all assistance!

 

 

 

image.png

image.png

  • Community Expert

Have you tried booting in Safe Mode in case you have a plugin causing your issues?

  • Author

Thank you for the reply!

 

No... I have not.

 

I will as soon as I get home from work.

 

Thank again

  • Author

Hi @itimpi,

 

I selected OS, GUI, (no plugins).

 

I was able to pull diagnostics; attached.

 

Also, able to Start Array, browse menus, and Have "Edit" show.

 

I did not try starting the Plugins/Dockers yet.

 

What's your train of thought?

 

Thanks a million !!!!

darktowerbeams-diagnostics-20250328-1354.zip

Edited by TechMed
add details

  • Community Expert

If it works in safe mode, it suggests a plugin is the issue.

  • Community Expert

As mentioned if the system starts in Safe Mode and not in Normal mode then a plugin is probably the culprit.   Providing a list of the .plg files in the 'config/plugins' folder on the flash drive might allow us to give an indication of which plugin is likely to be the issue.

  • Author

I am very appreciative for both of your ( @itimpi @JorgeB ) replies.

 

As requested, please see the attached list of .plg files. (apologies for MC view. My SMB seems to only work when it wants too, so I couldn't use Win File Explorer.)

 

If it is not too much to ask, would give me an idea of what, and more importantly, how you found the issue?

 

Thanks!

 

 

image.png

  • Community Expert

None of those spring to mind as being an issue I am afraid.  Be interested if anyone spots something in your diagnostics or has a suggestion of something to check for.

 

I would delete the NerdPack folder as that looks like a remnant of the old ‘nerdPack plugin that is no longer supported.  It should no longer being used.

Also check if you have anything in the ‘extras’ folder on the flash drive as that might be a source of your issue.

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