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Unraid 7.0.0 - Web UI Lockup

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Solved by JorgeB

  • Community Expert

Nothing obvious logged, multiple segfaults by deluge though, does it crash with that container disabled?

  • Author

I will disable and report back, thank you!

same here, having this  Web UI  can't log in issue(can ping through) both on Unraid 7.0.0  and Unraid 7.0.1.

  • 2 weeks later...
  • Author

@ola doe, I uninstalled the Unraid Connect plugin and reinstalled. That seemed to fix the issue. I also updated to Unraid 7.0.1. I have been up for 3 days 6 hours so far, and so far so good.

  • 3 weeks later...
  • Author

I still am having issues here. Either with general unresponsiveness, failed safe shutdowns, or parity checks not completing / hanging up. I am debating on starting fresh, but would like another opinion before I take this drastic action. Obviously I will keep all of my data as described in other form posts, but I need to figure something out, so I can get back to a stable system.

 

Edit: I have updated to unraid 7.0.1.

 

My system specs as follows:

M/B:ASUSTeK COMPUTER INC. ProArt Z790-CREATOR WIFI Version Rev 1.xx s/n 230418558400358

BIOS:American Megatrends Inc. Version 2302 Dated 05/28/2024

CPU:Intel® Core™ i7-14700K @ 5445 MHz

HVM:Enabled

IOMMU:Enabled

Cache:L1 Cache: 384 KiB, L1 Cache: 256 KiB, L2 Cache: 16 MiB, L3 Cache: 33 MiB, L1 Cache: 384 KiB, L1 Cache: 768 KiB, L2 Cache: 12 MiB, L3 Cache: 33 MiB

Memory:128 GiB DDR5 (max. installable capacity 256 GiB)

Network:bond0: fault-tolerance (active-backup), mtu 1500

Kernel:Linux 6.6.78-Unraid x86_64

OpenSSL:3.4.1

tangosierra-diagnostics-20250505-0721.zip

Edited by crspangenberg

  • Community Expert
11 minutes ago, crspangenberg said:

I still am having issues here.

 

The Unraid driver is crashing, this is almost always a hardware issue, most often bad RAM, but since you have a 14700K, it could also be the Intel 13/14 Gen issue, I've seen multiple users affected by that here.

  • Author

Thanks for the quick reply Jorge, oh man, that's really a bummer. Doing a quick search I am not seeing any fixes, is that correct?

  • Community Expert

If you have multiple sticks, try using the server with just one, if the same try with a different one, that will basically rule out bad RAM, and if the issue persists, my next suspect would be the CPU, you would then need to create an RMA with Intel.

  • Author

@JorgeB, I pull out all sticks of RAM except 1, ran Memtest on that stick which passed, and started the server back up. Here are the updated logs, seems to be the same issue. Based on what you're seeing, is it same to assume this is a CPU failure?

tangosierra-diagnostics-20250506-0710.zip

  • Community Expert

Did you try with a different stick? If yes, the CPU would be my main suspect, the Unraid driver is still crashing.

  • Author

No, I will try with a different RAM stick next.

  • Author

@JorgeB same issue occured with a different stick of RAM.

  • Community Expert
  • Solution
3 hours ago, JorgeB said:

If yes, the CPU would be my main suspect,

 

  • 2 weeks later...
  • Author

CPU has been replaced, segfault errors have seemed to resolved. Thank you @JorgeB.

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