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Problem with forum profile - Your email address is blocked in our system

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I'm getting that message in the unRaid (this) forum, but when I go to my profile, I see no way to edit my email, or to otherwise fix that problem. 

  • 2 weeks later...
  • Author

For anyone else, this is apparently an insurmountable problem. I contacted support and was told there is nothing they can do except change my forum account to a different email address. I have used this email for decades, and no one else seems to have a problem with it. If they could explain the problem, I could try to fix it but it seems that is outside the scope of this forum software. 

 

 

I have the same issue. Changing my email address didn’t help. The new address was blocked within a few days. According to LT support it is being done by the hosting service that hosts this forum and that service is working to resolve the issue. Since my problem started about 3 months ago I’m not very hopeful that the issue will get resolved. I do get an email from LT support every few weeks saying that the hosting provider is still working to resolve the problem though, so maybe they will eventually.

  • 2 weeks later...

they're telling me i have the same issue yet I have no problem receiving their monthly digest emails and anything else from the unraid.net domain which I have whitelisted in my safe sender list. definitely an issue on their end.

7 hours ago, arostad said:

they're telling me i have the same issue yet I have no problem receiving their monthly digest emails and anything else from the unraid.net domain which I have whitelisted in my safe sender list. definitely an issue on their end.

Yes, sort of. The way LT Support explained it to me was that the issue is actually with the hosting service for this forum and that they are working to resolve it. Unfortunately it’s been almost theee months now in my case so no telling when a resolution will happen.

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