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Disk Error unable to access Plex, Disk Disappeared after Reboot.

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I am unsure how to describe what happened. I got a disk error and ran the test on the shares page. The 3rd disk returned over a few million errors. I figured that a shutdown was probably in order as the server had been up for about 20 days at that time. I ran a clean shutdown from the Unraid UI When I restarted the 3rd disk was inaccessible and with a red X next to the disk name. I ran a diagnostics report but I don't know how to understand it. Any help is appreciated.

 

Edited by trurl
delete lots of attached files that should have been a single zip

Solved by JorgeB

  • Community Expert

Diagnostics is a single ZIP file. Apparently your computer automatically unzipped them. We don't want the individual files, and nobody will bother to look at them that way, so I cleaned that up. Find the single Diagnostics ZIP file wherever your browser saved the download, and

 

Attach the single Diagnostics ZIP file to your NEXT post in this thread.

  • Community Expert
  • Solution

Disk3 is not being detected, check/replace cables, or swap with a different disk.

  • 3 weeks later...
  • Author
On 4/25/2025 at 11:50 PM, JorgeB said:

Disk3 is not being detected, check/replace cables, or swap with a different disk.

Wanted to leave an update for anybody searching for an answer to this problem. I verified that the disk was under warranty with seagate and confirmed that it was. I followed their RMA process and sent my disk in and received a new disk in the mail. All told it took about a week for them to ship me a new disk. I live fairly close to their facility so I was pretty lucky in that regard. I have had the new disk in for a few hours now and everything seems to be running fine.

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