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"Registration key / USB Flash GUID mismatch". new license (key) old USERID and old USB stick...

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Hi. Total noob here. I just purchased a new license (order # 20250427b61bf) and I'm able to boot up to the GUI, but I'm getting the error "Registration key / USB Flash GUID mismatch".

 

My NAS has been in storage for two years. I just brought it back up.

 

I couldn't get it to boot properly, so, following GROK's suggestions, I purchased a new USB thumbdrive, did a bit-level copy from the old thumbdrive to the new one, copied the /config directory from the old one to the new one.

 

I then purchased the new license for $109, ran the install to the new USB drive, ran the make_bootable.bat file.

 

The original license (on the old USB thumbdrive) was purchased under the name STEVEN JOSEPH PHOTO, and the new license on the new thumbdrive was purchased under the name STEVEN FOGARTY.

 

It now boots into the GUI but the START array button is grayed out because "Invalid, missing or expired registration key."

 

Help?

 

Thank you.

 

Vegas Noob

GUI UNASSIGNED DRIVES.png

GUI MAIN.png

Edited by EXPO TRAFFIC
added new information

Solved by Kilrah

  • EXPO TRAFFIC changed the title to "Registration key / USB Flash GUID mismatch". new license (key) old USERID and old USB stick...
  • Community Expert
  • Solution

1) Doesn't seem like you needed a new license in the first place? You had one, it was perpetual.

2) You need to contact support for license matters, forum can't deal with those, and you shouldn't post personal information in a public forum.

3) Don't trust LLMs.

Edited by Kilrah

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