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Unable to access WebGUI, SSH is slow to respond, diagnostics taking 20+ minutes, containers working fine

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Hey all,

 

Unraid 6.12.15

 

~12 hours ago I was using a Windows client to move some files on a share around. I went up a folder in Explorer and it never loaded. I realized this and attempted to use the Web GUI and found that was locked up, too (nginx 500 Internal Server Error). I attempted to SSH into the system but that was also very slow. The system itself is quiet (not sounding like it's at 100% CPU) so I let it be.

 

This morning I find it in the same state. I can get in via SSH but it takes a few minutes. Once I'm in, some operations (like top, thankfully) is very quick. Others, like "diagnostics", not so quick (20+ minutes & counting). When I had ran top, I did find a "rm" process at 100% CPU (which I imagine to be 100% of one of the 8 cores). I tried to kill it with kill -9 <pid> but it didn't kill.

 

I did access some docker containers and for the most part they're working just fine.

 

Any idea where to go from here? I did try a single tap of the power button, but it's still running. Trying to avoid an unclean shutdown if I can.

 

This is my hardware: https://pcpartpicker.com/user/gkubed/saved/7Hd7vK

 

Please let me know if there's any additional information I can provide!

 

Thanks!

Edited by guyon

Solved by trurl

  • Community Expert

See if you can get the syslog:

 

cp /var/log/syslog /boot/syslog.txt

 

  • Author
1 hour ago, JorgeB said:

See if you can get the syslog:

 

cp /var/log/syslog /boot/syslog.txt

 

Attached - thanks! Sorry that took me a bit!

p.s. - Interlagos - nice!

syslog.txt

Edited by guyon

  • Community Expert

That is all full of Call Traces

 

What do you get from command line with this?

df -h /

 

  • Author
4 minutes ago, trurl said:

That is all full of Call Traces

 

What do you get from command line with this?

df -h /

 

 

Thanks trurl, here's what I get:

Filesystem      Size  Used Avail Use% Mounted on
rootfs           16G  907M   15G   6% /

 

I am sure the array is online in some fashion though as I can play some recorded VHS tapes I have over Jellyfin.

 

Thanks!

  • Community Expert
  • Solution

That looks OK.

 

Reboot and post diagnostics.

  • Author

Okie-dokie - I ended up having to "suffocate" the server (holding power button) since powerdown only yielded root: /usr/local/sbin/powerdown has been deprecated and reboot just hung. It does appear to have come up swimmingly, though.

 

Attached is a fresh post-reboot diagnostics zip.

 

Thanks again.

merkava-diagnostics-20250429-0912.zip

Edited by guyon

  • Community Expert

Nothing obvious (yet)

 

Unrelated, your system share has (possibly unused) files on disk1.

  • Author
8 minutes ago, trurl said:

Nothing obvious (yet)

 

Unrelated, your system share has (possibly unused) files on disk1.

Oh. I see. I think that's a syslog file from January. Not sure how I got that there. Should be gone now though, thanks to the heads up!

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