May 3, 20251 yr I just swapped my connection from the intel i226v (2.5Gbe) adaptor to the Intel X710 10Gig adapter and now I have a network access issue. I can log into the GUI and see the Array but when I try to navigate to a setting or Dashboard it won't access. It just loops and loops without timing out. I can see my UNRAID on my network but when I try to access it or any of my mapped shares, it times out and give an error in Windows. However, if I remove the external parity drives (connected via USB), the array won't boot and I have full access to the UNRAID GUI and all settings with no issues. I'm stumped.
May 3, 20251 yr Author Ok, rebooted in safe mode, diagnostic attached. diagnostics-20250502-2147.zip Edited May 3, 20251 yr by Lmnsour
May 3, 20251 yr Community Expert The 10G adapter really needs the 4 or 8 PCIe Lanes it asks for. With less it does not just slow down like many NVMe drive can do today, it stalls. So make sure that the slot you have put it in not only physically matches but also electrically. Also, there maybe restrictions of your motherboard that do not allow certain devices to work together (eg: "if you put some card into slot #3 then USB- 5-8 are not available"). But your described symptom "talks into thin air and waits for godot" points more likely to the "wrong slot size" issue. Consult the manual of your motherboard and watch out for (*) footnotes. Edited May 3, 20251 yr by MAM59
May 3, 20251 yr Author 4 minutes ago, MAM59 said: The 10G adapter really needs the 4 or 8 PCIe Lanes it asks for. With less it does not just slow down like many NVMe drive can do today, it stalls. So make sure that the slot you have put it in not only physically matches but also electrically. Also, there maybe restrictions of your motherboard that do not allow certain devices to work together (eg: "if you put some card into slot #3 then USB- 5-8 are not available"). But your described symptom "talks into thin air and waits for godot" points more likely to the "wrong slot size" issue. Consult the manual of your motherboard and watch out for (*) footnotes. Its the Minisforum MS-01 so the Intel 10gig chip is soldered. It runs at 10gig speeds and I have no issues when the array isn't mounted; I think its a Docker that's not liking the new NIC. I made sure the new 10Gig NIC was added as Eth0 but that didn't help.
May 3, 20251 yr Community Expert 15 minutes ago, Lmnsour said: Its the Minisforum MS-01 so the Intel 10gig chip is soldered Which does not mean much. If I look at the specs of that thing, I would be suspicous how 4 LAN Cards, 3 NVMe AND a 16x slot would work together with a simple Desktop Intel CPU... this would need at least 32 lanes (not counting in the usual USB stuff and other gimmicks), the CPU only has 16! Take away 4 for the chipset and another 4 for the internal graphics, only 8 left... not even the spare slot can be covered with this. So there will be some PCIe multipliers which eat up bandwidth and block devices against each others. These systems can easily behave strange. Edit: I just have read the CPU has 20 lanes. The 4 of the IGPU are not available outside. So 16 lanes are "free" Edited May 3, 20251 yr by MAM59
May 3, 20251 yr Author 1 minute ago, MAM59 said: Which does not mean much. If I look at the specs of that thing, I would be suspicous how 4 LAN Cards, 3 NVMe AND a 16x slot would work together with a simple Desktop Intel CPU... this would need at least 32 lanes (not counting in the usual USB stuff and other gimmicks), the CPU only has 16! Take away 4 for the chipset, only 12 left... not even the spare slot can be covered with this. So there will be some PCIe multipliers which eat up bandwidth and block devices against each others. These systems can easily behave strange. I appreciate the help but this isn't the issue. I'm having a configuration issue with UNRAID GUI not working and Windows not being able to connect with the Array mounted. With the array unmouted, or in safe mode, I have no issues at all. NIC is doing fine.
May 3, 20251 yr Community Expert If you cannot get the full diags, try getting the syslog after it gets stuck: cp /varl/log/syslog /boot/syslog.txt
May 3, 20251 yr Author 3 hours ago, JorgeB said: If you cannot get the full diags, try getting the syslog after it gets stuck: cp /varl/log/syslog /boot/syslog.txt I got the full one and was able to post in in Post 3 by booting in Safe Mode. Is it not complete? Edited May 3, 20251 yr by Lmnsour
May 3, 20251 yr Community Expert Isn't the problem only with the array started, or did I misunderstand?
May 3, 20251 yr Author 51 minutes ago, JorgeB said: Isn't the problem only with the array started, or did I misunderstand? The issue is when the array is started. Its fine with the array down or in Safe Mode. I think a Docker has a conflict with the new NIC or configuration? I swapped the NIC's so the 10Gig is now Eth0 and I'm using the same IP config...?
May 4, 20251 yr Community Expert 19 hours ago, Lmnsour said: The issue is when the array is started. Its fine with the array down or in Safe Mode. If there's no problem with the array started in safe mode, it suggests a plugin is the problem, if it also exists with the array started in safe mode, those diags don't help, you can post the syslog after array start.
May 5, 20251 yr Author On 5/4/2025 at 4:24 AM, JorgeB said: If there's no problem with the array started in safe mode, it suggests a plugin is the problem, if it also exists with the array started in safe mode, those diags don't help, you can post the syslog after array start. Gotcha. Will jump into this in a week; I'm going on travel. Thanks for the help!
May 9, 20251 yr Author On 5/4/2025 at 4:24 AM, JorgeB said: If there's no problem with the array started in safe mode, it suggests a plugin is the problem, if it also exists with the array started in safe mode, those diags don't help, you can post the syslog after array start. I got SMB to work in Safe Mode. I think it might be the autotweak or tipsandtweaks app trying to apply a network configuration that's not compatible with the current NIC? How do I remove a plugin manually from the thumbdrive?
May 9, 20251 yr Community Expert Solution 24 minutes ago, Lmnsour said: How do I remove a plugin manually from the thumbdrive? Delete its .plg file from the config/plugins folder on the flash drive (or rename it to have a different file extension) and then reboot.
May 9, 20251 yr Author 9 minutes ago, itimpi said: Delete its .plg file from the config/plugins folder on the flash drive (or rename it to have a different file extension) and then reboot. Worked! Thanks!
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