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Unraid doesn't detect hard drive

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i´m totalt lost and can't seem to solve this problem.

It's related to this thread. 

 

 

I decided to buy a new motherboard,CPU,RAM. 

MSI PRO H610M-E DDR4

Intel Core i3-12100

Crucial RAM CT2K16G4DFRA32A 32GB

 

I configured BIOS as instruction for Unraid. Started Unraid and disk 8 is not detected.

 

Skrmavbild2025-05-03kl_18_08_50.thumb.png.48edada855b309aebf4d1da4fdb5b5f5.png

 

Stoped the Array but there are no disk to assign. The disk is present and I tried changed to new one but same behaviour.

Unraid doesn't recognise that there is a disk thats not assigned. Doesn't show up as unassigned either.

Need help

 

 

t20-diagnostics-20250504-1540.zip

  • Community Expert

It appears the disk is not being seen at the hardware level. 

 

It could be the disk is faulty, or perhaps it has a power issue if it is subject to the 3.3v issue (google for details).  You might also want to try power cycling the whole server as that can sometimes get a drive that has dropped offline recognised again.

  • Author
3 minutes ago, itimpi said:

It appears the disk is not being seen at the hardware level. 

 

It could be the disk is faulty, or perhaps it has a power issue if it is subject to the 3.3v issue (google for details).  You might also want to try power cycling the whole server as that can sometimes get a drive that has dropped offline recognised again.

 

But its so strange because these two worked before in the old server without any error message.

IMG_0885.thumb.jpeg.2fbd0fdb14e16db72be2cb1827e0baf4.jpegIMG_0884.thumb.jpeg.02efe967c27eaace411bd8ee48b4b987.jpeg

 

 

The one I have put in now is a new Ironwolf. Can you see in diagnostic file that it fails?

  • Community Expert
1 hour ago, itimpi said:

the disk is not being seen at the hardware level. 

Can you see the disk in BIOS?

  • Author
14 minutes ago, trurl said:

Can you see the disk in BIOS?

I will check tomorrow

  • 2 months later...
  • Author
On 5/4/2025 at 9:21 PM, trurl said:

Can you see the disk in BIOS?

If I dont see it in bios what can be wrong?

  • Community Expert

It could be a bad disk, or the 3.3v issue, for example.

  • Author
21 minutes ago, JorgeB said:

It could be a bad disk, or the 3.3v issue, for example.

Hardy unlikely because they work when I put them in a dock. Isn't the 3.3v issue a non problem with newer PSU?

I´m Googling solutions but there is so many. What's the best option?

Edited by Lappen71

  • Community Expert
1 hour ago, Lappen71 said:

Isn't the 3.3v issue a non problem with newer PSU?

It's stil a problem, you can use a molex to SATA adaoter to rule that out.

  • Author
15 minutes ago, JorgeB said:

It's stil a problem, you can use a molex to SATA adaoter to rule that out.

Ok I understand but I thought this was not an issue with Ironwolf NAS

  • Community Expert

Not sure, but still worth a try. Just connect the disk with an adapter using a SATA cable connected to the onboard SATA controller that works with a different disk, if you hear the disk spin up up but it's still not detected it basically can only be a disk issue.

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